As the Business Services Leader of PwC's Acceleration Centers, Alex Chen has over 28 years of experience in operations, transformation, and consulting. His role involves strategically enhancing business services in PwC to deliver exceptional client service and operational effectiveness. Alex played a pivotal role in the creation and growth of PwC's Acceleration Centers and the transformation to a global service delivery model. He has also led the expansion of digital, automation, and innovation capabilities which help to significantly elevate and differentiate the expertise of PwC professionals around the world.