Integrating complementary business models: Leadership Lessons from a Global Travel Retailer and Restaurant Operator Integration

Some integrations truly transform the end customer experience. One such deal is the innovative $7 billion combination of Dufry, a leading global travel retailer, and Autogrill, a worldwide leader in travel food & beverage operations, which has been newly branded as Avolta. This deal will redefine the traveler experience globally. As the travel industry surges out of a pandemic-altered environment, the combined entity has maintained strong organic growth momentum while at the same time entering new markets, expanding brand portfolios, increasing digital touchpoints with travelers, and rolling out innovative concepts that combine food & beverage and retail capabilities on a global scale.

At the helm of this transformative journey stands Jordi Martin-Consuegra, the visionary Deputy President and Chief Executive Officer of Avolta North America and North American Integration Leader who navigated the Integration with unwavering resolve, high expectations for performance, a bias to action, and an inspiring leadership style. Consuegra will shed light on a spectrum of critical subjects, including:

+ Driving integration progress while continuing to deliver organic growth

+ Combining two distinct operations (i.e., retail and food & beverage) while leveraging unique capabilities of each organization

+ Inspiring Integration leaders to go above and beyond

+ Re-allocating top talent to the most challenging and important opportunities

+ Launching flagship Revenue Synergy pilots and Big Ideas for new revenue opportunities right out of the gate