Julia Dhar is a Managing Director and Partner at Boston Consulting Group and is a core member of the People and Organization Practice, Industrial Goods Practice, Public Sector Practice and Social Impact Practice. She founded and leads BCG’s Behavioral Science Lab and the firm’s behavioral science network BeSmart, and is a member of BCG’s global Change Management leadership team. Trained as a?behavioral economist, Julia champions the?use of behavioral insights to improve product and service design and delivery to make countries and organizations more inclusive, sustainable and productive. She is deeply involved in the firm's IP development on the Future of Work and co-leads BCG’s Deskless Worker topic. Julia has advised and implemented transformation strategies across a range of social impact and public sector organizations, including economic development and planning, finance, labor, education, and social welfare. She works with private sector clients to integrate choice architecture and customer insights to improve the productivity, performance, employee engagement and customer experience of organizations in sectors including manufacturing, distribution, airlines, energy, technology, and telecommunications.