Kimberly Cockrell is Chief Human Resources Officer for Toyota Motor North America (TMNA), responsible for TMNA's human resources (HR) function based in Plano, Texas. In this role, she is responsible for the strategic development and implementation of human capital management solutions that drive the acquisition, development, and retention of Toyota team members across North America. She’s highly collaborative and known for generating creative HR solutions to drive business results. Kim leads a diverse team responsible for functions contributing to successful team member engagement including HR Business Partners, Labor Relations, Workforce Planning, Compensation, Benefits, Talent Development, Training & Learning, Executive Liaison, Strategic Planning Office, HR Technology, HR Analytics, HR Communications and Team Member Experience.

Prior to Ms. Cockrell’s current position, she served Vice President of Service Operations for Toyota Financial Services.

Ms. Cockrell joined TFS in 2006, as human resources (HR) manager for the company’s Eastern Customer Service Center (CSC) and, later, its Western Region and Sales, Marketing & Product department at Toyota’s national headquarters.  She provided strategic partnership in a variety of areas, including enhanced associate engagement, morale, organizational effectiveness, leadership development, recruitment, and staffing.  In 2011, Ms. Cockrell was promoted to national HR manager for CSC Operations & Field Services, providing leadership and strategic direction to four HR teams responsible for providing guidance to all CSCs and various teams nationwide.  She was also national manager of business readiness for the Core Receivables Program before joining the TFS service operations team in 2013 as the General Manager for service operations strategy, planning & support.

Ms. Cockrell began her career in recruiting, training, and development at Lehman Brothers, where she worked with senior management to develop strategies and create a continuing education curriculum for the company.  She later continued with the HR teams at Yahoo, First Data Corporation, and BearingPoint Inc., where she held the role of HR manager.

Ms. Cockrell serves on the North Texas Food Back Board of Directors, Southern Regional board for Step Up Women’s Network and is an active volunteer with Women’s and Children’s Ministry at Fellowship Dallas Bible Church. She also provides mentorship to small businesses and not-for-profit organizations through Toyota’s Social Innovation and Supplier Diversity organizations.  She was recognized by Who’s Who in Black Dallas in both 2018 and 2019.

Ms. Cockrell earned her Bachelor of Arts in Psychology from Emory University in Atlanta, Georgia, and her Master of Science in Counseling from Fordham University in New York.