Lauren Figueroa, SHRM SCP is the Director of Global Enterprise Services at West Monroe, where she leads Global HR and People Operations, Retirement, Travel, and Global Strategy. With a passion for the critical role HR plays in supporting people while driving meaningful business results, Lauren thrives at the intersection of people strategy, process, and technology. She leverages innovative tools, benefits, and processes to enhance the employee experience and align HR practices with firmwide goals and initiatives.

With 18 years of experience in the HR field, Lauren has led high-impact initiatives and teams across Global Strategy, Employee Benefits, Compliance, Talent Management, M&A, and Technology Implementations. One of her most personally rewarding projects was the implementation of Modern Health, which transformed how West Monroe provides mental health and well-being resources to its global workforce—reinforcing the firm’s commitment to employee care and overall organizational success.

When she’s not busy leading high performing teams, Lauren is all about family time with her husband, three kids, and their lovable (and very spoiled) English Bulldog. She’s passionate about health, fitness, mindset, and authenticity—big drivers behind her mission to create happier, healthier, and psychologically safe spaces for everyone. A self-proclaimed foodie and mixology enthusiast, Lauren loves traveling to new places, going to concerts, trying new restuarants and whipping up creative cocktails. Whether she’s traveling or making memories at home, Lauren brings a positive energy and a zest for life to everything she does.

Lauren brings a wealth of expertise and a personal commitment to fostering employee well-being while driving measurable business outcomes. Her goal is to inspire organizations to prioritize their people as a key driver of success, while driving a measurable impact to the business.