Erica Tetuan

Senior Director, Head of Workforce Change
TIAA

Erica M. Tetuan, Head of Enterprise Change Management Office, TIAA Erica is an expert change management practitioner, thought leader, and accomplished leader and builder of internal and external change management practices. As Head of the Enterprise Change Management Office she is responsible for reinvigorating and renewing change management for TIAA by maturing the function to an enterprise-wide capability. Prior to TIAA Erica was the founder of the Change Management and Organization Design practice at GP Strategies where she authored their models and methodologies and helped numerous clients strategically apply change management and build or mature their internal change practices. Prior to GP Strategies, Erica led the change management function for Lowe’s Home Improvement. Erica’s early career included time in the public sector serving in the U.S. House of Representatives, lobbying for the telecommunications industry, and as an organizational effectiveness consultant to the federal government. Erica has an M.S. in Organizational Development and Knowledge Management from George Mason University and a B.A. in Social Science from Nazareth College of Rochester.