Felicia Bachman Chenault

Senior Director, Change and Journey Management

Felicia Chenault is a Senior Director in Digital Acceleration leading end-to-end change and journey management for Finance Transformation at Walmart. In this role, she articulates a compelling story of the future to keep associates engaged on the transformational journey. Felicia steers transformational outcomes by orchestrating cross-portfolio intersections and connections, the organization’s readiness to absorb the changes, and the cultural and mindset changes needed for the transformation.  

Felicia began her career living abroad teaching English in South Korea following her graduation from the University of Nebraska with a degree in Marketing. Her love of learning new things and solving puzzles has led to a 15-year career with Walmart in multiple change management, communications, and training roles. She’s aligned leaders and engaged associates for transformations within technology, HR, stores, logistics, merchandising, and global sourcing, spanning multiple countries. Plus, these experiences have given her the opportunity to put her marketing degree to work.  

Felicia uses her positive attitude and love of making things better to encourage others to imagine a new future and embrace change. She’s also passionate about developing her teams and mentees. She has led Women’s Resource Council Mentoring Circles and volunteered as a MiFuturo Mentor for at-risk 8^th graders. She’s served as a Friendship Family Host for international college students. Felicia is certified in SHRM-CP and PHR, NeuroLeadership Institute Brain-Based Coaching, and PROSCI enterprise change management and as a change practitioner. Felicia loves spending time with her husband, step-kids and mini-Australian Shepherd, Rose. She enjoys traveling, partaking in food tours, painting and competing in her family’s quarterly bake-off challenges.