Senior Director, Practice Leader – Absence Consulting
Brown & Brown, Strategic Non-Medical Solutions
Melanie Payton is an Assistant Vice President at Brown & Brown, Strategic Non-Medical Solutions (SNS), with more than 22 years of experience in the absence and disability space. Melanie is responsible for all aspects of absence management programs for SNS' clients including plan and process assessments, compliance reviews, RFP's, vendor selections, benchmarking, and managing our absence consultants and audit practice.
Melanie's specialty consulting skills within absence, encompassing disability, Family Medical Leave, and the Americans with Disabilities Act Amendments Act (ADAAA), include claims service delivery, time off strategy, disability and leave plan assessment and design, and compliance. She has experience in best practice administration designs, comparator benchmarking and vendor management.