Nicole C. Jackson, Ph.D., is a management expert with over 15 years of diversified program management related experience including in business process improvement, organizational design and alignment, training, and risk mitigation for education, government, non-profit and private sectors. Dr. Jackson’s experience includes academic research and instruction positioned to mid and senior executive audiences in HR, Organizational and Leadership methods, and practices, as well as program and risk assessments with a specific emphasis on organizational and leadership ambidexterity development (i.e., the balance between innovation and competency development) - critical to the digital transformation economy. She has written and has served as keynote speaker on these topics including for CERIC - The Canadian Economic Development Agency as well as for the Society of Human Resource Management - Northern California Chapter (SHRM-NorCal) including more recent work on AI and DEIB. Prior to graduate academia, she served as an IT Business Process Consultant, Training Manager, and Product Manager in both high compliance-driven client engagements and start-up environments. She recently was appointed to the position of Assistant Vice Provost for Academic Affairs from her role as Associate Dean of the Ageno School of Business at Golden Gate University.