Patti P. Phillips, PhD

Distinguished Principal Research Fellow, Human Capital, The Conference Board
President & CEO, ROI Institute, Inc.

Dr. Patti Phillips serves as a Distinguished Principal Research Fellow, Human Capital for The Conference Board. Patti is president and CEO of ROI Institute, Inc. A renowned leader in measurement and evaluation, she helps organizations implement her ROI Methodology in 70 countries around the world. Since 1997, she has been a driving force in the global adoption of the ROI Methodology and the use of measurement and evaluation to drive organization change. Her work as an educator, researcher, consultant, and coach supports practitioners as they develop their own expertise in an effort to help organizations and communities thrive. Her work traverses private sector, public sector, nonprofit, and nongovernmental organizations.

Patti is a member of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR), Chair of the Institute for Corporate Productivity (i4cp) People Analytics Board, board member of the Center for Talent Reporting, and Association for Talent Development (ATD) Certification Institute Fellow. Patti also serves on the faculty of the UN System Staff College in Turin, Italy. Her work has been featured on CNBC, EuroNews, and over a dozen business journals.

Patti's academic accomplishments include a PhD in international development and a master’s degree in public and private management. Patti, along with her husband Jack J. Phillips, contributes to a variety of journals and has authored a number of books on the subject of measurement, evaluation, analytics, and ROI. In 2019, she and Jack received the Distinguished Contributor Award by the Center for Talent Reporting for their contribution to the measurement and management of human capital.

Publications by Patti P. Phillips, PhD

Briefs

General Motors: Increasing Safety and Retention through Employee Engagement 30 October, 2018
Teleperformance: Transforming Employee Passion into Client Satisfaction 30 October, 2018
Royal Bank of Scotland: Engaged Employees Lead to Better Business Outcomes 30 October, 2018

Guide & References

Newsletters & Alerts

HC Insights: To develop corporate strategy, provide CEOs with actionable hca 03 April, 2023

Reports

What CEOs Think About Human Capital Analytics 03 February, 2023
Effective Leadership in a Hybrid World of Work 16 December, 2022
The Evolving Role of the DEI Leader 29 October, 2021
The ROI of Inclusion Tool Kit: Designing Diversity, Equity, and Inclusion (DEI) Initiatives for Business Results 05 April, 2021
The ROI of Inclusion: How to Align Diversity, Equity, and Inclusion (DEI) and Business Results 02 April, 2021
Harnessing Learning Analytics to Drive Business Results 05 August, 2019
Determining the Business Impact of Employee Engagement 30 October, 2018
Human Capital Analytics @ Work,Volume 2 16 May, 2017
Workforce Analytics: The View from Asia 16 November, 2015
Big Data Doesn't Mean 'Big Brother' (Implications for Asia) 01 September, 2015
Big Data Doesn’t Mean ‘Big Brother’: Employee Trust and the Next Generation of Human Capital Analytics 29 May, 2015
Big Data Doesn't Mean 'Big Brother' (Implications for CHRO) 29 May, 2015
Big Data Doesn't Mean 'Big Brother' (Implications for CFO) 29 May, 2015
Big Data Doesn't Mean 'Big Brother' (Implications for Legal and Risk Officers) 29 May, 2015
Human Capital Analytics @ Work, Volume I 06 October, 2014
Best Practices for Developing Change Leadership in Turbulent Times 22 May, 2013
Human Capital Analytics: A Primer 06 November, 2012
The State of Human Capital 2012: False Summit 15 October, 2012