Shannon Lynch is a powerhouse in the Total Rewards space, known for her unmatched expertise in benefits strategy, employee wellness, and people operations. As the Benefits Lead at Headway, she leads the company’s Employer Health Equity Strategy, ensuring all employees—regardless of background or circumstance—have access to affordable, high-quality healthcare. Her innovative approach exemplifies Headway’s mission of making mental healthcare accessible to everyone, designing benefits programs that evolve in response to employee feedback and market trends to meet the diverse needs of the workforce.

Shannon’s career spans multiple high-growth organizations where she has consistently delivered results, including leading complex compliance initiatives, optimizing payroll processes, and managing seamless Open Enrollment and 401(k) programs. Her experience, honed through her early career in recruitment, enables her to align benefits strategies with organizational goals while enhancing the overall employee experience.

Beyond Total Rewards, Shannon serves as Chair of HeadwayHER, Headway’s women’s ERG, fostering inclusivity through mentorship, advocacy, and education. A graduate of the University of Michigan and a former varsity athlete on the Women’s Rowing Team, Shannon brings her competitive spirit, resilience, and dedication to equity into everything she does. Outside of work, she enjoys skiing, traveling, and staying active in her hometown of Chicago, IL.