Susan Youngblood is a technology CHRO and AI consultant who has launched, transformed and acquired companies. At Fortune 50 and FTSE 100 companies such as IBM, BNY Mellon and London Stock Exchange Group as well as an AI software startup, she enabled high growth and faster time to market by navigating teams through the human capital agenda at critical inflection points: new company launch, digital transformation, M&A, global expansion and rapid scaling.

Susan helped implement Artificial Intelligence (AI) - driven Robotic Process Automation (RPA) in a 9,000-person global operations organization. She also remediated critical cybersecurity and resiliency deficiencies by rapidly upskilling a 13,000-person global technology team. Her combination of technical savvy and human capital management expertise positions her to advise boards and leaders on preparing for the AI-enabled workplace.

Susan architected the human capital strategy for the launch of the AI software firm Ascendion, where she was the Chief People Officer. Earlier, she worked with Blackstone to prepare for the $27B sale of fintech Refinitiv to LSEG and led integration planning. At IBM she successfully managed eight global acquisitions and integrations totaling $1B Enterprise Value. Susan's strategic approach to workforce management has consistently delivered multi-million-dollar savings, evidence of her approach to driving high ROI.

Susan serves on the Board of Directors for Cornell University’s ILR School, is an advisor for an agentic AI startup, and is an angel investor. She holds a bachelor’s degree in psychology from Vassar College and a Master of Industrial and Labor Relations (MILR) degree from Cornell University, where she was also the assistant coach of the women’s tennis team.