The Conference Board uses cookies to improve our website, enhance your experience, and deliver relevant messages and offers about our products. Detailed information on the use of cookies on this site is provided in our cookie policy. For more information on how The Conference Board collects and uses personal data, please visit our privacy policy. By continuing to use this Site or by clicking "OK", you consent to the use of cookies. 

Global Business and Shared Services: Evolve and Pivot - or Lose

The 23rd Annual Global Business and Shared Services Conference
OCTOBER 22 - 23, 2019 | WESTIN NEW YORK AT TIMES SQUARE | NEW YORK, NY

October 22 - 23, 2019

Save These Dates 

Global Business and Shared Services: Evolve and Pivot - or Lose
The 23rd Annual Global Business and Shared Services Conference
October 22-23, 2019
Westin New York at Times Square
New York, NY 

About the Conference

This well-established event goes beyond simply defining shared services and GBS but presents perspectives, practical examples, and real-life stories detailing how to leverage the platform to deliver true value.  We take a long-term, sustainable view.  We explore multiple pathways to success.  Not overrun by solution providers and vendors, this event gives you an opportunity to share experiences, obstacles, and insights with an expert group of industry peers.  

Confirmed speakers as of April 23 

  • Debbie Ballard, Vice President of GBS, McDonald’s
  • Todd Blevins, Vice President, GBS, UL LLC
  • Rob Bradford, Senior VP of GBS Operations, Akzonobel
  • Bob Carroll, Vice President, Global Installed Base Sales, HP Enterprise
  • Christina Crowley, SVP, Strategy and Operations, Services and Digital, Dell Technologies Inc.
  • Judith Garcia Galiana,Vice President Global Service Centers, 3M
  • Jennifer Kruman, Director of Service Management Operations, Estee Lauder
  • Brian Lynch, Vice President of Enterprise Services, Diebold
  • Dan Melchior, Vice President, Global Enablement, Process & Capabilities, McCormick
  • Phil Priest, Senior Vice President, GBS, Smith & Nephew
  • Lisa Wright, VP, Enterprise Vendor Governance & Sourcing, Prudential Financial

Who Should Attend

This conference is designed for VPs, SVPs, Directors, and Managers of:

  • Shared Services
  • Global Business Services
  • Business Services
  • Corporate Strategy
  • HR, Benefits, Administration & Payroll
  • Finance & Accounting

This conference would also be of interest to:

  • Chief Human Resource Officers
  • Chief Administration Officers
  • Chief Financial Officers
  • Chief Operating Officers 

Three Things to Do Now  

1. View Last Year’s Agenda 

We are still working on the agenda. In the meantime, you can view last year’s agenda to get an idea of what to expect. 

2. Save the Date 

Block off your calendar for the following dates: 

  • Main Conference: October 22-23, 2019 at the Westin New York at Times Square. 

3. Get Involved! 

If you would like to get involved in this year’s conference, please contact us.

LOCATION

Westin New York at Times Square
270 W. 43rd St.
New York, NY 10036
Phone: +1 (212) 201-2700

Please Note: Registration fees do not include hotel accommodations. 

Hotel Cut-Off Rate Expires September 30, 2019

OUR MISSION

All proceeds support The Conference Board's educational, scientific, and not-for-profit mission.

LEAD SPONSOR
KPMG - GBS 2019 - Lead Sponsor
AGENDA
OCTOBER 22 - 23, 2019
WESTIN NEW YORK AT TIMES SQUARE,NEW YORK, NY

October 21, 2019

The Talent Conundrum in Global Business and Shared Services
Location: The Conference Board, 845 Third Ave., New York, NY

Changing expectations of delivered value and increasing adoption of intelligent automation technologies are dramatically impacting the talent paradigm in global business and shared services organizations. 

The interactive sessions during this pre-conference seminar will provide you with practical insights on the what’s, why’s, and how’s of critical topics including: 

  • Career pathing in a digital world
  • Attracting and retaining millennials in your services organization
  • Designing a next-generation services environment your employees will thrive in.

Stay tuned for more information!

October 22 - 23, 2019

Save These Dates 

Global Business and Shared Services: Evolve and Pivot - or Lose
The 23rd Annual Global Business and Shared Services Conference
October 22-23, 2019
Westin New York at Times Square
New York, NY 

About the Conference

This well-established event goes beyond simply defining shared services and GBS but presents perspectives, practical examples, and real-life stories detailing how to leverage the platform to deliver true value.  We take a long-term, sustainable view.  We explore multiple pathways to success.  Not overrun by solution providers and vendors, this event gives you an opportunity to share experiences, obstacles, and insights with an expert group of industry peers.  

Confirmed speakers as of April 23 

  • Debbie Ballard, Vice President of GBS, McDonald’s
  • Todd Blevins, Vice President, GBS, UL LLC
  • Rob Bradford, Senior VP of GBS Operations, Akzonobel
  • Bob Carroll, Vice President, Global Installed Base Sales, HP Enterprise
  • Christina Crowley, SVP, Strategy and Operations, Services and Digital, Dell Technologies Inc.
  • Judith Garcia Galiana,Vice President Global Service Centers, 3M
  • Jennifer Kruman, Director of Service Management Operations, Estee Lauder
  • Brian Lynch, Vice President of Enterprise Services, Diebold
  • Dan Melchior, Vice President, Global Enablement, Process & Capabilities, McCormick
  • Phil Priest, Senior Vice President, GBS, Smith & Nephew
  • Lisa Wright, VP, Enterprise Vendor Governance & Sourcing, Prudential Financial

Who Should Attend

This conference is designed for VPs, SVPs, Directors, and Managers of:

  • Shared Services
  • Global Business Services
  • Business Services
  • Corporate Strategy
  • HR, Benefits, Administration & Payroll
  • Finance & Accounting

This conference would also be of interest to:

  • Chief Human Resource Officers
  • Chief Administration Officers
  • Chief Financial Officers
  • Chief Operating Officers 

Three Things to Do Now  

1. View Last Year’s Agenda 

We are still working on the agenda. In the meantime, you can view last year’s agenda to get an idea of what to expect. 

2. Save the Date 

Block off your calendar for the following dates: 

  • Main Conference: October 22-23, 2019 at the Westin New York at Times Square. 

3. Get Involved! 

If you would like to get involved in this year’s conference, please contact us.

Debbie Ballard, Vice President, Global Shared Services, McDonald's Corporation

Todd Blevins, Vice President, GBS, UL LLC

Robert Bradford, Sr. Vice President, Global Shared Services Operations, AkzoNobel Nederland B.V.

Bob Carroll, Vice President, Global Installed Base Sales, Hewlett Packard Enterprise

Christina Crowley, SVP, Strategy and Operations, Services and Digital, Dell Technologies Inc.

Judith Garcia Galiana, Vice President, Global Service Centers, 3M Company

Jennifer Kruman, Director of Service Management Operations, The Estee Lauder Companies Inc.

Brian Lynch, Vice President of Enterprise Services, Diebold Nixdorf, Inc.

Daniel Melchior, Vice President, Global Enablement, Process & Capabilities, McCormick & Co., Inc.

Phil Priest, Senior Vice President, GBS, Smith & Nephew

Lisa Wright, VP, Enterprise Vendor Governance & Sourcing, Prudential Financial Inc.

Lead Sponsor
KPMG - GBS 2019 - Lead Sponsor