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HR Operations Council II

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Whether you are at the beginning, middle or mature stage of your HR transformation, the HR Operations Council will provide a forum for senior leaders to share “what’s next” and discuss innovations and challenges in taking their organizations to the next level of performance.  Discussions will encompass the best and emerging practices in:

HR Service Delivery:

  • Strategy (Design, Development and Implementation)
  • Shared Services
  • Outsourcing

 HR Operations and Processes:

  • Functional Assessment (Compensation & Benefits Admin., Talent, Performance Management, etc.)
  • Process Improvement
  • Benchmarking and Cost Improvement
  • Data Excellence

 HR Systems:

  • ERP Solutions
  • Point Solutions
  • HR and Employees Portal
  • Employee and Manager Self Service

The power of peer learning

Enduring relationships with trusted peers are the core of the council experience. Enhanced by our global, enterprise-wide reach, these relationships span the world and extend the value of council membership. Confidential peer dialogue provides you with a broader perspective and shared experiences, as well as access to specific knowledge and best practices.

Council membership benefits

Collective problem solving that puts your issue on the agenda
Benchmarking through regular surveys of council members about relevant company practices
Multifunctional insights generated by the wealth of perspectives gathered from over 100 councils (covering more than 50 functions) that work together across geographies
Virtual communities that extend learning opportunities through a variety of online forums and other resources

Who should join?

Senior HR executives responsible for the HR Operations function, HR Shared Services functions, the management of the outside third party supplier (if outsourced) or are responsible for managing across a hybrid of the aforementioned

CPE logo


Earn up to 9.5 CPE credits per meeting
Personnel/Human Resources
Prerequisites: Must be a Senior HR executive responsible for the HR Operations function, HR Shared Services functions, and/or the management of the outside third-party supplier (if outsourced). Requirements: Members must attend meetings in-person for full credit. Delivery Method: Group-Live; Program Level: Intermediate; Advanced Preparation: None.

Program Director

Gerard Kells

Gerard Kells

Program Director, HR Operations Council I and II
The Conference Board
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Find out what members value most about their council membership.