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Increasingly, organizations are vesting the design, implementation and management of new business models such as shared services and outsourcing into a new role—that of global business services, shared services, outsourcing, or enterprise operations leader. The Global Business Services Council is one of the first communities focused on serving the specific needs of the senior-most leaders working across business functions on a global basis. Members have the opportunity to learn, benchmark, drive research and the insights specific to working at scale, leading across cultures and time zones, and dealing with the entire enterprise as stakeholders focused on multiple functions or processes (horizontal or vertical) across geographies and business lines.

This Council allows for confidential and candid knowledge sharing and discussion about the challenges attendant to changing and operating business models across the enterprise including:

• Scaling and selling  business services
• Operating virtually and across cultures
• Dealing with rapidly shifting corporate priorities within a dynamic economic and regulatory environment
• Making the right build or buy decision collectively and for each function/geography in scope
• Achieving a step change in performance through operational and continuous improvement practices
• Making sustainable change
• Managing career paths

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OUR COUNCILS ARE...

Self-Governed

Members drive the content, ensuring that their pressing issues are incorporated in discussions.

Vendor-Free 

No vendors are eligible, ensuring an intimate environment conducive to candid peer exchange.

Invitation Only 

Access an exclusive invitation-only community of true peers who are at your level.

Cross-Industry

Members span industries and regions, allowing for a high-level discussion and a wealth of ideas on common challenges.

Confidential

Meetings are held under the Chatham House Rule and group size is limited, ensuring meaningful interaction among members.