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HCA
AGENDA
OCTOBER 20 - 22, 2020
VIRTUAL MEETING
October 20 - 22, 2020

About the Conference

With over a decade at the forefront of this change, the 2020 Human Capital Analytics conference will deliver the insights and ideas you need to keep pace with your competition. Join us to learn from today’s leading practitioners, and benefit from ample discussions around how HCA integrates into the “Future of Work.” Whether you’re an emerging user or a seasoned practitioner, walk away with the inspiration and practical guidance you need to grow and develop your HCA function.

Who Should Attend

Vice President and Directors of:

  • Human Capital Analytics
  • Workforce Analytics
  • HR Strategic Analytics
  • Human Resources and Global Human Resources
  • HRIS
  • HR Technology
  • Workforce Planning
  • Talent Management
  • Human Capital Data
  • Human Capital
  • and HR & other Business Analysts

Get Involved

If you would like to get involved in this year’s conference, please contact us.

Michael Arena, VP Talent & Development, Amazon Web Services

Hallie Bregman, Senior Director, People Analytics, PTC

Max Brower, Head of People Analytics, Twitch

John Burke, Group Supervisor, The Johns Hopkins University Applied Physics Laboratory

Geetanjali Gamel, Director, Modeling & Insights, Johnson & Johnson

Rajamma Krishnamurthy, Director Information Technology, Human Resources, Microsoft

Matthew Lucy, AVP, Workforce Analytics, AT&T Inc.

RJ Milnor, Head of People Analytics, Uber

Tanille Rodman, Employee Experience Analytics Partner, AAA

Michelle Roth, Deputy Head of Human Resources, NASA Jet Propulsion Laboratory

David Schontz, Head of Workforce Analytics, Nokia

Bennet Voorhees, Associate Director, Data Science, Workforce Analytics, Merck

DAY ONE
Tuesday, October 20, 2020

10:30 – 10:45 am General Session 

Welcome & Opening Remarks

John Brewer, Program Director, Human Capital Analytics, The Conference Board

10:45 – 11:30 am General Session 

PANEL: Serving the Business and The People – Overview of Lessons Learned From Covid-19, Black Lives Matter

2020 has not unfolded as expected. It began with a strong economy experiencing continued robust growth. The US had record low unemployment with talent shortages across the economy.

Then COVID19 hit and overnight it seemed like it was 1929 all over again with a significant drop in the stock market followed by an unprecedented rise in unemployment with large parts of the economy shut down andhospitals overwhelmed with COVID19 cases and a rapidly rising death toll.

Months in, the future remains far from certain. While the most stringent restrictions are now eased, and the stock market has recovered (at least for now), infection rates are climbing in many states

And in the midst of all this the tragic killing of George Floyd sparked global demonstrations and a national conversation about systemic racism and the ugly legacy of inequality in the US.

This opening session will discuss the impact this turbulence has had on employers and the implications for HR. Panelists will discuss some of the lessons learned and provide an essential context for the discussions that follow.

11:30 – 11:40 am Break

11:40 am – 12:20 pm General Session

CASA STUDY: Human Capital Analytics’ Contribution to Pandemic Response

Employers everywhere and across the economy experienced  major disruption as a result of COVID-19. The rapid shift to remote work, the need to protect front line and essential workers, government shutdowns, and changing consumer behavior – any one of these on its own presented an unprecedented challenge to HR. Together they resulted in a need for swift decision making and swift action.

This situation presented both a challenge an opportunity to HCA professionals – on the one hand leaders were looking for evidence based insight to help them navigate the near future, but on the other hand how useful would be insights gained pre-covid be to the new reality?

Building on the opening discussion, this session features the experience one global organization navigating through this change.

David Schontz, Head of Workforce Analytics, Nokia

12:20 – 1:00 pm Break

1:00– 1:40 pm Breakout Session

PANEL: Getting Started with Analytics –  Lessons of Early Years in HCA Adoption

While Human Capital Analytics is a mature function in many organizations, others are either just getting started or are in the early years of implementation. And for many the impact of COVID-19 has caused them to start an HCA function or accelerate their plans in this area.

This session features three practitioners who are currently establishing HCA functions within their organizations (though they have many years’ experience in the field) they will provide valuable insights into how to build a solid foundation for future HCA success.

Panelists:

Max Brower, Head of People Analytics, Twitch

Tanille Rodman, Employee Experience Analytics Partner, AAA

Hallie Bregman, Senior Director, People Analytics, PTC

Breakout Session D2

Analytics and Employee Well-being

COVID-19 quickly demonstrated the business value of employee wellbeing. As employees deployed to home offices issues of wellness, depression, isolation, anxiety came to the fore. Employers already focused on this issue doubled down while those for whom it wasn’t a priority quickly realized the critical role it plays.

In this session you will learn how one organization has used measurement and analytics to ensure its employees thrive and so are able to make the maximum contribution to the success and growth of the company.

1:40 – 1:50 pm Break

150 – 2:30 pm Breakout Session E1

Digital Transformation, Analytics and Employee Experience

Microsoft has long been at the forefront of development of the digital workplace. It’s also a leader in analytics and after a major transformation in recent years is widely seen as being one of North America’s top workplace cultures delivering outstanding employee experiences.

In this session you will learn the role that analytics has played in supporting the culture at Microsoft and the central role trust has played in allowing the organization to collect and analyze employee data in the service of creating a better workplace experience.

Rajamma Krishnamurthy, Director Information Technology, Human Resources, Microsoft

Breakout Session E2

Taking and Evidence Based Approach to Employee Resilience

Along with employee wellbeing, another issue that has gained importance in the last year is employee resiliency. But despite this resiliency remains a poorly understood concept.

John Burke will discuss a recent project he undertook for the US Navy to help them define the main characteristics of a resilient sailor. Based in studying organizations around the world, he built a profile of the key qualities of the individual and the organization. The results may surprise you!

John Burke, Group Supervisor, The Johns Hopkins University Applied Physics Laboratory

2:30 – 2:40 pm Break

2:40 – 3:20 pm General Session

Adapting Analytics to a World of Remote & Contingent Work

Increasingly organizations are utilizing contingent and gig workers to complete ever more critical tasks. Yet many firms restrict their analytics to traditional employees. This means that leaders are relying on only partial information about their workforce.

This session will explore how employers can expand their analytics initiatives to include the whole workforce, improve performance and make better informed people decisions.

3:20 – 3:30 pm Break

3:30 – 4:20 pm

HCA OVERTIME I: Lessons from Covid-19

At the conclusion of the day’s formal sessions you will be invited to join an interactive Town Hall breakouts. The first of these will focus on the lessons you have learned from going through the experience of COVID-19 – what have you lost, what have you learned, and what was HCA’s biggest contribution at a time of crisis?

DAY TWO
Wednesday, October 21, 2020

10:30 – 10:45 am General Session

Welcome & Opening Remarks

John Brewer, Program Director, Human Capital Analytics, The Conference Board

10:45 – 11:30 am General Session

Organizational Network Analysis and Analytics

Aside from technology, the defining characteristic of the digital workplace is greater connectivity and increasing teamwork. This has huge implications for HR touching on performance management, talent management, succession, D&I, and other HR functions. And of course, how it impacts the business.

Already a hot topic within the HCA community, ONA has grown in importance thanks to COVID-19. The rapid shift to remote teams in response to the virus and the persistence of this arrangement, along with hybrid teams where some members co-locate while others continue to work remotely, raises the question of the durability of networks forged in a more face to face environment. Other issues include how to maintain networks and defining the value of more traditional working arrangements.

In recent years Michael Arena has done more than anyone else to advance the thinking and practice of ONA in organizations. In this session he will reflect on his latest work and the value ONA brings both to organizations and the individuals who make up the networks he studies.

Michael Arena, VP Talent and Development, Amazon Web Services

11:30 – 11:40 am Break

11:40 am – 12:20 pm General Session I

Analytics and Financial Wellness

Before COVID-19 employers were increasingly aware of the importance of financial wellness both to the overall wellbeing of employees and their performance. In the aftermath of the pandemic this is an issue that has become critical. On the one hand many employees will have experienced a negative financial impact either from layoffs, reduced hours or salary cuts. And COVID-19 will have created greater demand from employees for education and guidance on financial management.

This session will explore how analytics can inform an effective employee financial wellness strategy.

12:20 – 1:00 pm Break

1:00 – 1:40 pm Concurrent Session

Using Natural Language Processing for Effective Employee Listening

Most organizations will be familiar with NLP in the context of consumer sentiment analysis - but it is getting applied more and more in the analysis of employee data as well. Many offer NLP of open-ended text in their employee survey tools. Most Fortune 100 companies conduct annual surveys (or more frequent pulse surveys), and there is a strong push to include (and analyze) employee feedback using NLP with those tools. We will for sure see greater deployment of this technology as many organizations want to improve their understanding of employee sentiment in the wake of COVID-19

This session will look at developments in this field and the application within a leading employer.

Bennet Voorhees, Associate Director, Data Science, Workforce Analytics, Merck

Concurrent Session

Data Governance

1:40 – 1:50 pm Break

1:50 – 2:30 pm
Concurrent Session

CASE STUDY: Using Analytics to Understand and Address Workforce Attrition

Matthew Lucy, AVP Workforce Analytics, AT&T

Concurrent Session

CASE STUDY: Performance

2:30 – 2:40 pm Break

2:40 – 3:20 pm General Session

Using Analytics to Support and Develop Diversity and Inclusion

Human Capital Analytics has long played a critical role in advancing diversity and inclusion in organizations. The renewed focus on the issue of systemic racism has created a new urgency around D&I and removing bias from HR decisions across the employee lifecycle. Now more than ever employers need to demonstrate that HR decisions are based on evidence and also are looking to analytics to establish that their D&I efforts are bearing fruit.

In this session you will hear about one employer’s initiatives in this area and the value analytics brings in creating equitable and inclusive organizations.

Michelle Roth, Deputy Head of Human Resources, NASA Jet Propulsion Laboratory

3:20 – 3:30 pm Break

3:30 – 4:20

HCA Overtime II

For this addition of HCA Overtime we’ll explore HCA and the Employee Experience.

Day Three
Thursday, October 22, 2020

10:30 – 10:45 am General Session 

Welcome & Opening Remarks

John Brewer, Program Director, Human Capital Analytics, The Conference Board

10:45 – 11:30 am General Session

Human Capital Analytics and the Digital Workplace – The Technology and the Culture

Many organizations are finding that the rush to digital that Covid-19 has accelerated as more and more employees work remotely has also lit a fire under people analytics. Along with a greater recognition of the need to incorporate data and analytics leaders are also recognizing that going digital is as much about the culture as it is about the technology.

What this means for HR is that you cannot simply bolt analytics on to an existing HR organization. Organizations that succeed will be those that embrace analytics as part of a broader shift to digital. In this session you will learn what that means for HR functions, the skills that HR leaders will need in the future and what it means to be fully digital.

RJ Milnor, Head of People Analytics, Uber

11:30 – 11:40 am Break

11:40 am – 12:20 pm General Session

It’s Not the Journey, It’s the Destination: Adapting Your Approach to Meet Client Need

Organizations vary considerably in the resources they devote to analytics. Some build extensive centers of excellence while using the latest technologies while others rely on dedicated analysts working on modest budgets often using generic technologies such as Excel.

But more important than how your organization structures its analytics function is ensuring then approach you adopt meets the needs of your client and is appropriate for the problem at hand.

In this session you will learn how one organization adapts its approach and how great results depend more on getting this right than does having the latest most sophisticated technology.

12:20 – 1:00 pm General Session

PANEL: Working with the Business, For the People – Navigating the Near Future with Analytics

This concluding panel will discuss how employers will emerge from the current COVID-19 crisis and the role HCA will play in their continuity, recovery and return to growth.

Panelists:

Geetanjali Gamel, Senior Director, Global Workforce Analytics, Johnson and Johnson

Matthew Lucy, AVP Workforce Analytics, AT&T

1:00 – 1:15 pm General Session

Closing Remarks

John Brewer, Program Director, Human Capital Analytics, The Conference Board

OUR MISSION

All proceeds support The Conference Board's educational, scientific, and not-for-profit mission.

Supporting Sponsor
Equifax - HCA 2020 - Supporting Sponsor

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