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NOVEMBER 09 - 10, 2020
November 09 - 10, 2020

About the Seminar

Health care and safety issues are everyday life issues for much of the global workforce. But beyond the headlines, what has been the impact of the coronavirus on other critical health care areas and how are employers adapting? How can organizations prepare for the new future of health care to protect their employees?

We identify three transition points: fertility and childbirth; chronic or acute disease diagnosis; and the declining health of parents. While COVID-19 has taken the headlines, all three of these areas are changing in the new work and health environment.

We will examine these three junctures and how leading companies are helping employees navigate the “arc of life” while maintaining the quality of their life and work. How will employee-centered care accelerate and what will leading organizations do to ensure the best outcomes at affordable costs?

Our focus is on the highest-cost care management areas. We will explore ways employers can develop cost-effective programs to meet fertility and maternity care, acute and chronic care, and elder care challenges. Laws, regulations, and research are daily changing what we know and how medical care is delivered in these areas--and we can help employers make sense of those changes.

We will cover transition points including:

  • The great “reset” of health care delivery and its impact on business sustainability
  • Why access to health care and economic recovery are intimately connected and the role of business in enhanced care  
  • Innovations in fertility treatment and maternity care--and the price tags attached
  • Making benefits plans relevant and decipherable to the people who need them
  • Strategies for dealing with complex care situations: advanced illness, chronic care management, and end-of-life-care as they affect employees
  • How value-based benefit design relates to the “arc of life” approach to care management
  • What employers can do to “see around the corner” to better address the needs of their workforce in a fast-emerging health care future, while managing costs during the economic recovery

Want to Get Involved?

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This event is free for members ($495 for non-members). Register now to join us for the live virtual event and to receive a link to watch later on-demand.

Pamela Abner, MD, Chief Administrative Officer & Chief Diversity Officer, Mount Sinai Health System

Gina Bartasi, Founder & CEO, Kindbody

Susan Dentzer, Senior Policy Fellow, Robert J. Margolis Center for Health Policy at Duke University

Colette Edwards, MD, National Medical Director, Associate Health and Well-Being, Humana

Jonathon Frampton, Vice President Human Resources, Baylor, White and Scott Health

Mayank Jain, Former Head People Strategy and Analytics, Providence Medical Center

Joan Kelly, Chief Experience Officer, Yale New Haven Health System

Tabassum Majid, Doctoral researcher exploring new products and services for elder care,

philip Micali, Managing Director, bWell international, inc.

Nicole Palmarina, Director, National Innovation Centre for Ageing, UK

Linda Roszak Burton, Author and Speaker on gratitude,

Katherine Ryder, Founder & CEO, Maven

Day One | Monday, November 9, 2020

11:30 am – 12:00 pm

Opening Remarks

Welcome & Seminar Objectives

Amy Armitage, Program Director, The Conference Board

12:00 pm – 12:45 pm
General Session A

Health Care Without Walls: Transforming Our Health Care Delivery in Times of Crisis and Overwhelming Need

The current crisis in health care, vastly accelerated by the coronavirus pandemic, puts a spotlight on the urgent need for health care transformation and accelerated new delivery models. Healthcare thought leader and author Susan Dentzer will share how accelerated health care transformation is reshaping current delivery models – but also opening new risks. Learn how health care is moving outside the conventional walls of institutions and practices to enhance care, improve patient satisfaction, and reduce costs, especially in maternity and family care. We’ll discuss how data and technology are changing what’s possible in health care and how organizations can take advantage of the new opportunities.

Susan Dentzer, Senior Policy Fellow Duke-Margolis Center for Health Policy, Duke University; Author, Health Care Without Walls: A Roadmap for Reinventing U.S. Health Care.


12:45 – 1:00 pm

Virtual Audience Poll and Discussion of Impacts of Covid-19 on Health Care Services and Cost Management

Amy Armitage, Program Director, The Conference Board

1:00 – 1:45 pm
General Session B

Reimagining Women’s and Family Health Care

The COVID-19 crisis has had significant impact on pregnancy, fertility, and pediatrics care. American families with critical health care requirements outside of COVID -19 have been struggling to get the care they need with impacts in productivity, cost, and well-being. The CEO of award-winning Maven Clinic will host this session and share leading practices developed and accelerated by the COVID-19 crisis to address this crisis in women’s and family care. Learn how Maven’s virtual clinic, the largest tele-network in women’s and family health, is addressing critical medical needs. Discover how this leading innovator is reinventing what is possible in women’s and family health care and providing benefits in quality, patient and employee experience, and cost savings.

Katherine Ryder, Founder and CEO, Maven

1:45 – 2:00 pm
2:00 – 2:45 pm
General Session C

Supporting the Path to Parenthood and Parenting

The path to parenthood and parenting can be a complex and arduous process, especially for working women. The COVID-19 crisis has put increased focus on the difficult task of parenting and working families. Fortunately, innovators are changing the game for working women and families. This panel will discuss how providers are reinventing women’s and family health, including fertility services, quality of care, patient and employee experience, and support for working families. Learn how companies are facilitating an easier path to parenthood to keep employees in the workforce, reduce workforce stress, and enhance overall health and wellbeing. Hear how companies are building a more holistic integration of family, work-life, and well-being.


Gina Bartasi. Founder and CEO, Kindbody

2:45 – 3:30 pm
General Session D

Putting Patients First: Reinventing Women’s and Family Health

This panel will feature new approaches to women’s and family healthcare at major employers - beginning with a common theme of putting patients and the patient experience at the center – where they belong. Learn how the current pandemic has fostered  care innovations in patient centered care, telemedicine and virtual care, and addressed issues of overall employee well-being. Find out about the benefits that organizations gain with cost savings, enhanced productivity, and overall focus on family and employee well-being.

3:30 – 4:15 pm
General Session E

Employer Implications for Working Women, Families and “Health Culture”

The final session for the day will be a panel discussion on the employer implications of the great healthcare reset for women’s and family health. What are the steps organizations can take to enhance a culture of health, integration of family and work, and overall well-being? What are the opportunities and risks offered by the great health care reset?  

4:15 – 4:30 pm

Closing Day One Remarks

Recap of Day One on Women’s and Family Care and Preview Day Two

Amy Armitage, Program Director, The Conference Board



Day Two | Tuesday, November 10, 2020

11:30 – 11:45 am
Opening Day Two

Welcome & Insights on Day One, Challenges and Themes for Day Two

Amy Armitage, Program Director, The Conference Board

11:45 am – 12:20 pm
General Session F

Supporting the Shift to Value-based Care

What you don’t know about acute and elder care, indeed, can hurt you and cost you. This session will shed light on little known but critical facts of acute and elder care and specific opportunities to improve care and reduce costs in acute and post-acute care settings. Learn which employers are leading the change to value-based health care and what you can do to be among them..

Dr. Robert Goldberg, PhD  Vice President and Co-Founder, Center for Medicine in the Public Interest

12:15 – 1:00 pm
General Session G
Building a Culture of Health at Northwell Health: Start with the Essential Workers

Northwell Health is a nonprofit integrated health care network that is New York State's largest healthcare provider and private employer, with more than 68,000 employees in 2019. This case study/interview will feature how Northwell Heath System puts the health of health care workers and culture first. We’ll discuss why taking care of health care workers first is critical to outcomes. Learn how this innovator addressed health culture and behavioral practices. Session is geared to educate both benefits providers, as well as those who directly serve patient populations.

1:00 – 1:15 pm
1:15 – 2:00 pm
Concurrent Session H1 – Acute Care

Sustaining Diversity, Inclusion and Equity in the Great Health Care Reset

COVID - 19 has dramatically changed health care management and health care delivery in hospital settings and beyond. Combined with social unrest, the health care playing field has changed, the status quo disrupted, not to return. This disruption calls for a need to rethink standards, practices and procedures in light of equity outcomes. What have we learned about what’s working and what’s not during this time of unprecedented stress in our health care ecosystem? How can we use measures and analytics to assess and address disparity in these health care outcomes?  This session will offer practical things that organizations can do to sustain diversity, inclusion and equity outcomes with their organizations and management teams. 

Interview with:

Pam Abner, MD, Chief Administrator Officer and Chief Diversity Officer, Mount Sinai

Concurrent Session H2 – Eldercare  

Future of Elder Care: “Let’s Get it Right This Time, People”

The Corona virus has exposed massive vulnerability in elder care populations stricken by the virus. This session looks at new methods for addressing elder care based on developing new mindsets, community orientation and technology. How will technology and analytics change how services are delivered at home and in the community? What is the role that corporations are playing to address the needs of the sandwich generation/?


Dr. Colette Edwards, MD, National Medical Director Associate Health and Wellbeing, Humana and author, Be Less Stressed


Linda Roszak-Burton, author, Gratitude Heals Workbook

Tabassum Majid, Doctoral Researcher on eldercare products and services 

2:00 – 2:15 pm
2:15 – 3:00 pm
Concurrent Session I1 – Acute Care

Rapid Response in the Health Care Reset: Meeting Needs in Managing Acute and Hospital-based Care

This session will bring together a panel of HR leaders to discuss the various transformations underway in-staffing, workforce planning, analytics,  technology, and leadership amid the COVID pandemic. Find out how agile approaches and rapid response are changing the face of human resource planning and leadership in healthcare.

Jonathon Frampton, Vice President Human Resources, Baylor, White and Scott Health

Mayank Jain, Former Head People Strategy and Analytics, Providence Medical Center

Concurrent Session I2 – Elder Care  

Community Based Elder Care

This session will offer a panel on elder care issues and the changes brought about by Covid-19 in our understanding of elder care needs. How have our ideas about aging changed and the role we and our organizations play in taking care of aging parents? How are organizations supporting the “sandwich” generation in addressing elder care and other family issues?


Phil Micali, Principal, bWell International

3:00 pm – 3:15 pm
3:15 – 4:00 pm
General  Session J

Technology and Products to Enhance Life Quality

Technology transformation, changing demographics, and impacts on life quality are top of mind for leaders in the field. A leading innovation expert and technologist will discuss findings around the need to enhance care for ageing societies and implications for all organizations.

Nicola Palmarini, Director, UK National Innovation Centre for Aging

4:00 – 4:45 pm
General Session K

Building Holistic Healthcare and Employee Experience

Our distinguished panel will discuss how benefits leaders are coming together to build integrated and holistic approaches to employee care and safety. Covid-19 has brought together new governance and integrated platforms for wellness, data integration and safety. How have these new approaches become part of a permanent approach to health and wellness and managing the most difficult and costly areas of care?

4:45 – 5:00 pm

Closing Remarks


All proceeds support The Conference Board's educational, scientific, and not-for-profit mission.

Lead Sponsor
Maven Clinic - Maternity through End-of-Life 2020 - Lead Sponsor
Associate Sponsor