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organizationdesign
AGENDA
NOVEMBER 07 - 08, 2019
WESTIN NEW YORK AT TIMES SQUARE,NEW YORK, NY

November 06, 2019

Pre-Conference Workshop: Creating Differentiation by Design®: Tools & Techniques for Designing Winning Organizations 

8:30am – 9:00am Registration
9:00 am – 5:00 pm

Given the pace of change in organizations around the globe, the need to design and enact agile organizations that can thrive in the new economy is critical. Taking a holistic approach is an important key. Strong partnership between executives and their change partners to orchestrate and facilitate strategic organization design and change is another. This workshop will showcase some of the foundational tools that are used by companies of all sizes to lead organization transformation through intentional organization choices aligned to strategy. In addition, this hands-on workshop will highlight ways that executives and HR practitioners can effectively partner to identify both the hard and soft design facets needed to enable true organizational transformation. Participants will:

  • Learn strategic organization design tools that powerfully connect organization choices to strategy
  • See examples of how organizations have achieved sustainable differentiation and winning in the marketplace
  • Explore techniques for building effective partnership between leaders and their change partners 
  • Discover organization alignment building blocks that will help increase the likelihood of successful transformation

Reed Deshler, Author of Mastering the Cube: Overcoming Stumbling Blocks and Building an Organization that Worksand Principal, AlignOrg Solutions

Ken Thompson, Principal, AlignOrg Solutions

Earn Recertification Credits

CPE logo

Earn up to 7.5 CPE credits
Business Management and Organization
Requirements: Attendees must sign-in each day for full credit. Delivery Method: Group-Live; Program Level: Intermediate, Prerequisites: Bachelor’s degree or higher, Advanced Preparation: None

HRCI

This program has been approved for 6.5 (BUSINESS) recertification credit hours toward aPHR, PHR, SPHR, PHRca, GPHR, PHRi, and SPHRi recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

SHRM

This program has been pre-approved for 6.5 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.


 Enhance your experience by adding the pre-conference workshop to your registration!


Block off your calendar for the following dates:

  • Pre-Conference Seminar: November 6, 2019
  • Main Conference: November 7- 8, 2019 at the Westin New York at Times Square.
November 07 - 08, 2019

About The Conference

At this year's Organization Design Conference designed for business leaders, HR professionals and OD/OE practitioners alike, we will examine real-life case studies that show how organizations from all sectors are building agile and resilient enterprises that are able to respond effectively to the changing marketplace. The conference (and pre-conference workshop) will provide an excellent opportunity to expand your personal network through robust interaction with peer practitioners as well as thought leaders in the field.

Benefits of Attending:

  • Leave with ideas, tools and approaches you can use in your organization
  • Engage in robust dialogue with peer practitioners about the future of organization design
  • Build your professional network for on-going idea exchange and personal development
  • Use the pre-conference workshop to gain a deeper understanding of core tools and frameworks

Who Should Attend

This conference is designed exclusively for executives from any discipline responsible for large-scale transformation efforts or wanting to make their organization more effective. Titles include:

Chief Executives, Heads, VPs, Directors, and Managers of:

Human Resources | Organization Design | OD/OE | Change and Transformation | Business Capability | Business Performance |Strategy

Earn Recertification Credits

CPE logo

Earn up to 12 CPE credits
Business Management and Organization
Requirements: Attendees must sign-in each day for full credit. Delivery Method: Group-Live; Program Level: Intermediate, Prerequisites: Bachelor’s degree or higher, Advanced Preparation: None

HRCI

This program has been approved for 10.5 (BUSINESS) recertification credit hours toward aPHR, PHR, SPHR, PHRca, GPHR, PHRi, and SPHRi recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

SHRM

This program has been pre-approved for 10.5 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.

Get Involved! If you would like to get involved in the 2019 conference, please contact us:

Amy Lui Abel, Vice President, Human Capital Research, The Conference Board

Reed Deshler, Principal, AlignOrg Solutions

Jane Doran, Organizational Development Director, Cigna

Doug Von Feldt, Engagement Executive, AlignOrg Solutions

Salka Fernandez, Director, J&J Solutions Design, Johnson & Johnson

Sonia Hardaway, Global Head of Organizational Development, Cigna

Keith Hug, SVP Customer Experience & Human Resources, CliqStudios

Claudy Jules, Director Center of Expertise on Organizational Health and Change, Google

Patricia Meyer, Senior HR Director, Global Functions, Medtronic, Inc.

Mike Moran, Council Program Director, The Conference Board

Rupert Morrison, CEO, OrgVue

Rupert Morrison, CEO, OrgVue

Ghazala Ovaice, Head of Organization Development, Global Business Organization, Google

Maureen Price, Vice President, Executive Director - Business Transformation and Innovation, Fluor Corporation

Mary Quandt, Director, Insights and Experience Strategy Design, Johnson & Johnson

Matthew Raw, Vice President, Design, New York Times

Matthew Raw, Vice President, Design, New York Times

Christina Rodriguez, CFO & General Counsel, SAGE Dining Services, Inc.

Tracci Schultz, Senior Vice President - Strategic Planning, Engineering & Operational Solutions, FedEx Freight

Paul Squires, Clinical Associate Professor & Industrial Psychology, Department of Psychology, New York University

Lance Starks, VP - Global Supply Chain, Shaw Industries Group, Inc.

Ken Thompson, Principal, AlignOrg Solutions

Day One | Thursday, November 7, 2019

8:00 – 9:00 am
Registration and Breakfast
9:00 – 9:15 am
Welcome, Introductions

Cleta M. Galvez Ph.D., Program Director, Organization Design

9:15 – 10:00 am
General Session

Organization Design: Transforming Work and Evolving Organizations for Impact: How Do You Create a Habit?

As The New York Times aims to become the Netflix of news by reaching 10 million subscribers by 2025, it has transformed its internal organization to answer this very question. In this session, Matthew Raw, VP, Design at The Times explains how the Company’s business side has reorganized in cross-functional teams to foster a culture of experimentation -- empowering its people to constantly challenge themselves by imagining new ways to grow like never before.

Matthew Raw, Vice President, Design, New York Times

10:00 – 10:45 am
General Session

Cigna/Express Scripts Merger

The Merger of Cigna and Express Scripts, one of the largest of 2018, has created a Fortune 15 organization of over 74,000 employees. This merger, according to Cigna CEO David Cordani, represents “a major milestone in Cigna's drive to transform our healthcare system for our customers, clients, partners and communities.” The $67 billion deal, which pairs a health insurance giant with the nation's largest pharmacy benefit manager, is an example of Healthcare companies consolidating to transform the healthcare system. Organizational Development – how we define a new business strategy, build new capabilities and organize our teams - plays a critical role in the combination of the companies. Sonia Hardaway, Global Head of Organizational Development at Cigna, will share the progress of Organization Design efforts in the integration of these two great healthcare companies.

Sonia Hardaway, Global Head of Organizational Development, Cigna

Jane Doran, Organizational Development Director, Cigna

10:45 am - 11:15 am
Break
11:15 am -12:00 pm
General Session

Scale or Be Scaled:  Building Design & Change Capability in an AI Powered Organization

Change is normal. Dynamic organization design happens when organizations embrace change as a constant and not something to be managed. As organization advisors we’re faced with a polarity of building organizations in the context of AI and in some instances, using AI as application. When leaders look to launch and land organizations of the future, the design process occurs within a context of shorter timelines, faster business cycles and disruptive technologies. This session will explore both formal and grass roots efforts to build internal org design and change capability that solve for:

  • Scaling the organization and doing so with speed
  • Building organization design and change capability in the midst of AI evolution responsibly
  • Using technology to inform smart design and change decisions that anticipate and accelerate the design process

Ghazala Ovaice, Ph.D., Head of Organization Development, Global Business Organization, Google

Claudy Jules, Ph.D., Director Center of Expertise on Organizational Health and Change, Google

12:00 – 1:00 pm
Luncheon
1:00 – 2:00 pm
General Session

Artificial Intelligence Will Be Changing Organizations: What Do We Need to Be Considering?

Technology today, especially Artificial Intelligence, is impacting many aspects of the organization’s overall design. The key question is “How should leaders approach organization design as they navigate the shift to the AI/digitized work environment? As we integrate people, information and technology together in the right mix to achieve a relevant, competitive, and impactful organization, we must accelerate our thinking and actions in this space. The purpose of this AI panel is to consider what we as multi-disciplinary leaders need to be considering as we address Artificial Intelligence in our organizations.

Amy Lui Abel, PhD, Vice President, Human Capital, The Conference Board

Mike Moran, Program Director, Digital Leadership & Transformation Council and Digital Marketing Strategy Council, The Conference Board

Paul Squires, Ph.D., Clinical Associate Professor & Industrial Psychology, Department of Psychology, NYU Graduate School of Arts and Sciences

 

2:00 – 2:30 pm
General Session

Panel Discussion - Artificial Intelligence Will Be Changing Organizations: What Do We Need to Be Considering?

Moderator:

Reed Deshler, Principal, AlignOrg Solutions

Panelists:

Amy Lui Abel, PhD, Vice President, Human Capital, The Conference Board

Mike Moran, Program Director, Digital Leadership & Transformation Council and Digital Marketing Strategy Council, The Conference Board

Paul Squires, Ph.D., Clinical Associate Professor & Industrial Psychology, Department of Psycholog, NYU Graduate School of Arts and Sciences

2:30 – 3:15 pm

Designing an Organization to Support Growth and Uncertainty

One of the top construction products companies is facing tremendous pressure in managing the need to double the capacity of its global sourcing and procurement function. With customer preferences changing faster than production capacity can be brought on line, this company is designing an organization that can identify, partner, and deliver innovative products to the market faster than competitors. The key to their success was the organization design process they followed to architect a winning vision, to engage key stakeholders.

Learnings from this session include:

  • Key tips for examining organization design at a strategic level and how to integrate strategic initiatives into the design process
  • How to align key organization elements to focus resources and deliver results
  • Techniques for developing a change and implementation journey road-map, and
  • How to integrate an effective communication plan that drives results

Michael Lance Starks, Vice President, Global Sourcing Integrated Supply Chain, Shaw Inc.

Ken Thompson, Principal, AlignOrg Solutions

3:15 – 3:45 pm
Refreshment Break
3:45 – 4:30 pm
General Session

Org Planning and Analysis in Disruptive Times

Disruption today is constant, and organizations must adapt faster, better and stronger to survive. OD, however, has been characterized by a “one and done” approach; where change is cumbersome and the benefits often unrealized. It’s time that changed. In many cases, Organization Design evolves as ongoing and incremental—a model, test and scale method. OD needs to enhance productivity and effectiveness, not just reduce headcount cost. Further, OD needs to leverage data to proactively identify opportunities, not react when it is too late. In this session, hear lessons, from those who have leveraged OrgVue on how they have transformed their OD business.

Rupert Morrison, CEO, OrgVue

 

4:30 – 5:15 pm
General Session

Speed to Market: How to Deliver Products Faster in an Aligned Organization

Medtronic, as one of the world’s largest medical device manufacturers that operates in a highly regulated market, confronts a significant challenge of being fast and nimble in delivering new and updated products to market that improve and even save lives. Learn how Regulatory Affairs (RA) faces this tough regulatory environment head-on and ensures that new or changed products meet local country requirements. This session will discuss the organization alignment process the global RA leaders used to address several key organization design choices that helped Medtronic drive for faster speed-to-market. The key enhancements include:

  • Integrating work processes to drive efficiencies
  • Clarifying roles for faster decision making
  • Developing new organization skills to utilize data more effectively
  • Engaging hundreds of team members around the world to deliver faster project results

Leave this session with solid examples of how a global, cross-business unit function is changing their operating model to deliver products more swiftly in an increasingly complex global marketplace.

Patricia Meyer, Senior HR Director, Global Functions, Medtronic Inc.

Doug Von Feldt, Engagement Executive, AlignOrg Solutions

5:15 – 6:15 pm
Cocktail Reception

 

 

Day Two | Friday, November 8, 2019

7:30 – 8:30 am
Breakfast
8:30 – 9:15 am
General Session

Strategy, Culture and Organizational Design

Does organizational design drive business strategies? Only through the use of courage to create new environments for team members and conviction that change is critical to the success of any organization. Learn how FedEx Freight is executing its business strategies through effective organizational design with a focus on strategy execution, culture and business transformation.

Tracci Schultz, Senior Vice President – Strategic Planning, Engineering & Operational Solutions, FedEx Freight

9:15 – 10:15 am
General Session

Lessons from High-growth Start Ups From Startup to Maturity: Organizational Design Considerations During Growth Stages

The goal of every business is to grow and thrive. The challenge is making that happen through each evolutionary stage, from startup phase to corporate maturity. Having a great product or service isn’t enough. Success depends on people and the effective management of human assets. As the business grows, its strategies, structures, systems, workflow and leadership need to evolve and scale. One critical challenge is creating an effective organizational design for periods of hyper growth. Tina Rodriguez, a co-founder, CFO and General Counsel of SAGE Dining Services will share insights and lessons learned for startup founders as they strategize on organizational structure.

Christina J Rodriguez, CFO & General Counsel, SAGE Dining Services, Inc.

 

Creating the Optimal Customer Experience

Cliqstudios is using technology, data, and business intelligence to disrupt the very large, old, and growing cabinet marketplace. Approximately 8% of U.S. kitchen cabinets are now purchased on-line, with the balance in traditional dealer and home improvement retail centers. We virtually design kitchens for homeowners and home building professionals, render a virtual reality kitchen for them, and monetize that design experience through the sale of a semi-custom cabinet line that we uniquely configure and build for them. It’s a combination of the latest technology with old school manufacturing and a global supply chain.

To this end, CliqStudios is designing their organization to assure optimal customer experience leveraging strong strategy, capabilities, processes, and talent that allow for speed of execution and impact in the market. Keith Hug, SVP, Customer Experience and Human Resources, will share practical knowledge and “know how” gained from being part of a fast paced start up that can inform the performance of large companies.

Keith Hug, SVP Customer Experience & Human Resources, CliqStudios

 

10:15 –10:45 am

Panel Discussion

Discussion Leader:

Reed Deshler, Principal, AlignOrg Solutions

Panelist:

Keith Hug, SVP Customer Experience & Human Resources, CliqStudios

Christina J Rodriguez, CFO & General Counsel, SAGE Dining Services, Inc.

10:45 – 11:00 am
Break
11:00 – 11:45 am
General Session

Designing for Innovation at Fluor

Fluor formed Business Transformation & Innovation (BT&I) in 2014 with the challenge to transform Fluor’s culture to be more innovative, to impact the bottom line, and to provide a platform to bubble up new employee ideas. Reporting directly to the COO, we had a voice at the table with all of Fluor’s business lines. Starting small, we built our organization with people fully versed in our core execution strengths, but with strategic insight and a willingness to push the limits. BT&I is both a globally dispersed and a rotational organization (~18 month assignments), launching our alumni back into the organization as catalysts for change on the task force floor, where innovation and adoption changes the culture, and rotating in new talent for innovation training. This approach creates greater engagement, faster adoption of solutions, 360° learning opportunities, and exposes a largely tactical employee population to strategy, communication, persuasion, and adoption techniques.

Maureen Price, Vice President, Executive Director - Business Transformation and Innovation, Fluor Corporation

 

11:45 am – 12:30 pm
General Session

J&J Applies Design Thinking to Organization Design

Mobilizing a global organization of more than 130,000 employees toward change is never easy, especially for an organization that has traditionally operated as a holding company. A new, modernized brand supports our deep commitment to profoundly change the trajectory of health for humanity. We utilized design thinking as a strategic way of leading the organization toward a human-centered, purpose-led approach to innovation. A recent focus on designing a distinct and intentional employee experience is helping us execute this mission with energy, ease, and authenticity.

Learn how J&J Designers worked closely with Human Resources to identify key cultural challenges affecting retention, enhanced the context for innovation, re-established KPIs such as UX, CX, NPS, brand reputation, and aligned key organization dimensions to refocus resources, promote shared ownership, and deliver better outcomes.

Salka Fernandez, Director, J&J Solutions Design, Johnson & Johnson

Mary Quandt, Director, Insights and Experience Strategy Design, Johnson & Johnson

12:30 – 12:40 pm

Conference Wrap-up

LOCATION

Westin New York at Times Square
270 West 43rd Street 
New York, NY 10036
Phone: 212-201-2700

To book a room at a discounted rate by 10/15/2019, click here

OUR MISSION

All proceeds support The Conference Board's educational, scientific, and not-for-profit mission.

Lead Sponsor
AlignOrg - Org Design 2019 - Lead Sponsor
Supporting Sponsor
OrgVue - Org Design 2019 - Supporting Sponsor
Marketing Partner
ODF 2019

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