The CEO's and CHRO's Roles in Creating Employee-Centric Cultures and Teams
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Authors:
Whitaker Raymond
Robin Erickson, PhD
Allan Schweyer
Malala Lin
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Publication Date:
December 02, 2022
New complexities in managing the workplace involve multiple work arrangements for employees. A 2022 study by The Conference Board on the reimagined workplace shows that 90 percent of surveyed organizations are allowing hybrid work and 66 percent are allowing flexible work hours.1 Recent evidence suggests that productivity among US workers has declined significantly from heights experienced during the pandemic—remote and hybrid work arrangements combined with ill-prepared managers could be a leading cause.2 As the leadership style initiated by the CEO, CHRO, and other senior executives cascades throughout the organization to every manager, care must be taken to create an organizational culture welcomed by employees that also supports organizational goals. [1] Robin Erickson, Deb Cohen, and Rebecca L. Ray, The Reimagined Workplace Two Years Later: Human Capital Responses to the COVID-19 Pandemic, The Conference Board, April 2022. [2] Taylor Telford, US Workers Have Gotten Way Less Productive. No One Is Sure Why, Washington Post, October 31, 2022.The effectiveness of CEOs/CHROs ultimately depends on the leadership skills of their management teams. Postpandemic, managers and employees must learn how to adapt effectively to each other’s emerging needs and preferences.
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