Chief marketing officers (CMOs) want to communicate their team’s business impact in financial terms, but connecting customer action to marketing activities can be difficult, making better attribution models marketers’ number-one wish list item to improve performance measurement.
This article describes where CMOs stand on marketing performance measurement based on insights from interviews with CMOs, CEOs, and executive recruiters; a CMO roundtable and survey; and third-party sources.
This article is part of a series of insight articles on the CMO role.
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