The World Health Organization has defined job burnout as an occupational phenomenon characterized by exhaustion, cynicism, and reduced professional efficacy as a result of chronic workplace stress.1 Burnout can lead to voluntary turnover, lost opportunity cost, preventable medical costs, and ultimately, lower revenue and higher operating costs. While job burnout has risen in recent years, leaders can take steps to mitigate it and promote sustainable productivity for employees and executives.
[1] World Health Organization, Burn-out an “Occupational Phenomenon”: International Classification of Diseases, May 28, 2019.
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