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26 February 2025 / Article
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Copy LinkSince the start of the new US presidential administration, a tidal wave of executive orders and actions has created widespread uncertainty and anxiety among many workers. Especially affected are those working in diversity, equity & inclusion (DEI), international aid, and certain research program areas; federal government employees; and employees of federal government contractors. Hundreds of thousands of federal workers alone have been laid off, put on leave, or face imminent termination. People leaders need to rise to the occasion with human skills to help remaining employees maintain their productivity and well-being as they navigate the repercussions of these actions and anticipate further disruption.
Human skills, or soft skills, constitute people’s ability to relate to one another and are cognitive and behavioral in nature, in contrast to hard skills that involve technical knowledge and abilities and are more easily quantified.
Human skills are foundational for people leaders and increasingly critical. In fact, CEOs responding to our 2025 C-Suite Outlook survey consider the human skills of agility, resilience, and cultivating trust, collaboration, and empathy as even more crucial to drive future growth than the hard skills of business and financial acumen and technology, data, and AI knowledge. And in times of extreme turbulence and uncertainty such as many workers are currentl
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