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The rise of the New Digital Economy—which is driven by mobile technology, ubiquitous access to the internet, and the development of applications in the cloud—is redefining global labor markets. HR executives will have to take a nuanced approach to acquiring digital talent: our research shows that labor markets are tightening, but not across all job categories.
To fill some roles, firms must invest in digital skills that have not been considered as core in their operations before, but they can also relieve shortages in digital workers through outsourcing or shared education and training programs via public and partnerships. This report outlines potential labor shortages, their impact, and strategies HR executives can use to address them in the New Digital Economy.