The key to digital transformation isn’t technologies or tools, but rather how they work—and what they unlock—across the organization. For most, successful transformation will require deep cultural changes and a renewed organizational mindset open to questioning the most basic beliefs and assumptions.
Companies need to have an enterprise-wide strategic blueprint for the digital future—but this is only a first step. From there, a cultural blueprint must emerge with supporting processes and structures that answer an array of questions: How will an enterprise digital vision come to life on the work floor? What will it require in terms of systems and organizational structures? Are today’s job design and talent development fit for purpose?
In this month’s featured report, we compile a wealth of detailed insights and case studies around challenges like these. Look to The Future of Work as a catalyst for your own organization’s thinking, whether it’s working to realize strategic and cultural blueprints that have been in place for years—or staring at a blank slate.
In addition, check out our three-part webcast series here that will explore different aspects of customer centricity and how to harness it for your organization.