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Corporate Citizenship & Philanthropy Publications


  1. Environmental, Social & Governance Center Newsletter (US) - July 2019

    July 2019 | Newsletter

    Companies have long responded to natural disasters by providing philanthropic relief to those most affected, and now they are changing their practices to deal more effectively with multiple disasters in a short period and, in many cases, aligning their philanthropy with their sustainability strategies

  2. Environmental, Social & Governance Center Newsletter (US) - June 2019

    June 2019 | Newsletter

    Pacific Gas & Electric’s climate change-related bankruptcy shows how external ESG ratings only capture a very small portion of the “G” in ESG, something the author calls the “80/20 ESG governance trap”

  3. Environmental, Social & Governance Center Newsletter (US) - May 2019

    May 2019 | Newsletter

    How your company responds to the personal data protection movement will either build or break trust

  4. Marketing & Communications Center Newsletter (US) - April 2019

    April 2019 | Newsletter

    A new report calculates efficacy rates for standardized social outcomes, revealing that most nonprofit programs supported by companies achieve their targets

  5. Marketing & Communications Center Newsletter (Europe) - March 2019

    March 2019 | Newsletter

    Customers place a higher value on the experience of using a product than on the product itself, and CEOs see enhancing "the experience" as the way to future success

  6. Public Policy Center Newsletter - March 2019

    March 2019 | Newsletter

    Refundable tax credits linked to early learning credentials or higher levels of education can help ensure that there is both an incentive to attain higher competencies and education and that such efforts are rewarded

  7. Marketing & Communications Center Newsletter (US) - March 2019

    March 2019 | Newsletter

    Organizations that cannot successfully navigate transformational change face serious long-term consequences

  8. Sustainability Center Newsletter (Global) - March 2019

    March 2019 | Newsletter

    Disclosing sustainability metrics doesn't necessarily translate into improving sustainability performance as companies tick the boxes without tipping the scales

  9. Marketing & Communications Center Newsletter (US) - February 2019

    February 2019 | Newsletter

    Remember: "In service of the customer" is often the differentiator between good and great customer service


  1. Corporate Citizenship & Philanthropy Center Newsletter - November 2018

    November 2018 | Newsletter

    As corporate citizenship becomes increasingly global—and competitive—companies face new organizational, governance, and technological challenges that cut across national and business cultures