EXECUTIVE SUMMARY

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The changes in US consumers’ consumption and saving behavior recorded in Q2 2020, as well as their top concerns, reflect the new realities that the COVID-19 pandemic established: the health and economic scare, vastly more time spent at home, and the temporary closing of a large portion of consumer businesses, especially service-focused ones (e.g., restaurants, hotels, movie theaters, sports arenas, spas).

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AUTHOR

Denise Dahlhoff, PhD

Senior Researcher, Consumer Research
The Conference Board