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The stakes have never been higher to manage the dynamic relationship among employees, customers, and other stakeholders. Success requires pertinent, practical and proven marketing and communications know-how. We aim to address your most important opportunities through timely, peer-proven and practical knowledge that inspires you for what's ahead.
October 22, 2020
Hear from Gary Magenta at Root Inc. as he outlines insights and proven approaches to accelerate your ability to innovate your customer’s experience.
04 September, 2013
Whether online or face to face, creating customers for life requires a deep understanding of how they interact with your product. See how today’s business leaders are measuring and improving the customer experience.
Support our nonpartisan, nonprofit research and insights which help leaders address societal challenges.
Donate