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For organizations to be successful in the post-COVID-19 world, leaders need to communicate with and lead their teams using three components of emotional intelligence (aka “emotional quotient” or EQ): empathy, compassion, and self-awareness. The challenge is translating these soft skills in a virtual world where interactions are limited to structured meetings over various video platforms.
PRESS RELEASES & iN THE NEWS
April 09, 2021
Thought leaders who provide trusted insights for navigating companies and the economy though COVID-19.