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18 November, 2020 | (01 hr)

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With the dramatic events of 2020 highlighting the importance of human capital management (HCM), new SEC disclosure requirements, and rising investor expectations, boards are focusing on HCM as never before. But many boards are struggling with the concepts of HCM – what it is, why it matters, how to measure it, and what the board’s role should be in optimizing it.

Part I of this two-part webcast series will address these critical questions and provide practical insights for boards in addressing this new era of human capital management.

By attending this webcast, viewers will be able to answer the following questions:

  • What is human capital management and why does it matter?
  • What is the board’s role in optimizing human capital management performance?
  • How are organizations thinking about handling qualitative and quantitative human capital metrics?

Who Should Attend: CEO’s, board members, and HR and governance professionals who want to learn more about the role of the board with respect to human capital management and how to measure it. 


This program has been approved for 1 (HR (General)) recertification credit hour toward aPHR, PHR, SPHR, PHRca, GPHR, PHRi, and SPHRi recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute website at

SHRM This program has been pre-approved for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit


Pat Fili-Krushel

Pat Fili-Krushel
Chief Executive Officer

Pat Fili-Krushel was one of the original six Task Force members who helped found Coqual in 2004, and she has also served on Coqual’s board. A respected media leader, senior executive, and public and nonprofit board member, Pat stepped into the CEO role in the fall of 2018. At Coqual, ...Full Bio

Karen Ganzlin

Karen Ganzlin
Chief Human Resources Officer
TD Ameritrade

Karen Ganzlin retired in October 2020 as EVP, CHRO of TD Ameritrade Holding Corporation as a result of the acquisition of the company by The Charles Schwab Company.

During her 15 year tenure as EVP, CHRO Karen was responsible for the overall management of the Human Resources function at T...Full Bio

Rebecca L. Ray, PhD

Rebecca L. Ray, PhD (Moderator)
Executive Vice President, Human Capital
The Conference Board

Rebecca Ray is the Executive Vice President, Human Capital, at The Conference Board. She leads the US Human Capital Center and is responsible for member engagement and retention as well as the overall quality and continuing integration of all research and offerings across the human capital spectr...Full Bio

Paul Washington

Paul Washington (Moderator)
Executive Director, ESG Center
The Conference Board

Paul Washington is a recognized leader with a distinguished career in the ESG space. Before joining The Conference Board ESG Center, he served as Senior Vice President, Deputy General Counsel, and Corporate Secretary of Time Warner Inc. He also served as Chief of Staff for the company’...Full Bio

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