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07 April, 2015 | (01 hr)

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Anyone grappling with back office operations strategy—or wanting to “think differently”—should attend this webcast to:
   • Understand how leading organizations can harness the power of their own operational spend to create social impact—the AOL story;
   • Compare the economics and the benefits of delivering back office work onshore versus offshore;
   • Learn about an untapped resource—over 750,000 talented and educated military spouses who have limited career opportunities; and
   • Gain insight into the benefits and challenges of delivering business processes onshore

Who Should Attend: Owners of business processes such as finance and accounting, HR support, industry-specific processes such as claims; chief strategy officers; chief information officers; chief administrative officers; and mid and C-level professionals with management responsibility for or the ability to influence corporate services


Cindy Gallagher

Cindy Gallagher
SVP, Global Shared Services Controller
Discovery Communications

Cindy Gallagher is SVP, Global Shared Services Controller for Discovery Communications. She is a CPA by trade, who is sought after to build and transform accounting and finance organizations. In her current role with Discovery Communications she is responsible for global process delivery, revenue...Full Bio

Deborah Kops

Deborah Kops (Moderator)
Program Director, Global Business Services Council
The Conference Board

Deborah Kops is Managing Principal of Sourcing Change, the first resource dedicated to services change management. With experience as a shared services executive, buyer, provider, and private equity adviser, she works wit...Full Bio

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