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Marketing & Communications Webcasts On Demand

A Tale of CX and Bots Part II:

October 01, 2019 03:00 PM CET [15:00] (Brussels), 09:00 PM HKT [21:00] (HongKong), 09:00 AM ET [09:00] (New York) | A Tale of CX and Bots

This series will explore the impact of technology on customer experience. Part II focuses on revolutionizing CX with Data Science & Design Thinking. 

 

Marketing & Communications Center Chat

September 26, 2019 11:00 AM ET [11:00] (New York) | Marketing and Communications Center Chat

Paradigmatic shifts in the business landscape can either create new, entrepreneurial opportunities or lead to devastating consequences. Join author and Columbia Business School Professor Rita McGrath who will discuss how these shifts can actually be predicted by looking around the corner.  

A Tale of CX and Bots Part I:

September 05, 2019 03:00 PM CET [15:00] (Brussels), 09:00 PM HKT [21:00] (HongKong), 09:00 AM ET [09:00] (New York) | A Tale of CX and Bots

This series will explore the impact of technology on customer experience. Each webcast will feature a guest speaker bringing in expertise on the subject. 

Human Capital Watch

August 21, 2019 11:00 AM ET [11:00] (New York) | Human Capital Watch

Join us for our August Human Capital WatchTM webcast as we discuss how businesses can engage in social change. 

The Growth Challenge: Focus On the Customer

July 11, 2019 03:00 PM CET [15:00] (Brussels), 09:00 AM ET [09:00] (New York) | The Customer Centricity Shuffle

This three-part series will explore different aspects of customer centricity. Part III will deep-dive into how organizations can achieve “Real Growth,” with insights from Kantar. 

Is Global Consumer Confidence Waning?

July 03, 2019 10:00 AM ET [10:00] (New York) | Special Webcast

Does the global consumer sense trouble down the road, and if so, where? Join our expert panel as they reveal our latest data on Global Consumer Confidence for the second quarter of 2019.

A Great Idea But...

June 19, 2019 03:00 PM CET [15:00] (Brussels), 09:00 AM ET [09:00] (New York) | The Customer Centricity Shuffle

This three-part series will explore different aspects of customer centricity. Part II will deep-dive into understanding how to get a great idea implemented in your organization. 

Customer Journeys In The Individual Age: Unlocking The Real Potential

June 06, 2019 03:00 PM CET [15:00] (Brussels), 09:00 AM ET [09:00] (New York) | The Customer Centricity Shuffle

This three-part series will explore different aspects of customer centricity. Part I will deep-dive into understanding what customer journeys are all about. 

Global Consumer Trends and How Companies Can Leverage Them

June 05, 2019 01:00 PM ET [13:00] (New York) | Special Webcast

Join this special webcast to explore a range of consumer topics and trends identified by two global consumer studies, including spending patterns, changing consumer behavior, and economic confidence, and what they mean for business. 

Battle of the Marketing Minds

May 23, 2019 03:00 PM ET [15:00] (New York) | Special Webcast

Which is a better marketing approach: mass-targeted ad campaigns or direct, microtargeted communications? Join Les Binet and Peter Field as they "face off" against Mark DiMassimo to determine which marketing method is best. 

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