November 12, 2019 02:00 PM ET [14:00] (New York) | Special Webcast
Change is hard. Why? People! The bigger the organization, the harder it is to take your strategy and culture from the boardroom to the front line. Join Gary Magenta, the Chief Change Architect & SVP of Root Inc,, as he brings his unique style of “edutainment” and shares a proven change process.
November 06, 2019 03:00 PM CET [15:00] (Brussels), 10:00 PM HKT [22:00] (HongKong), 09:00 AM ET [09:00] (New York) | A Tale of CX and Bots
This series will explore the impact of technology on customer experience.Part III focuses on how AI can help optimise Customer Experience.
October 31, 2019 11:00 AM ET [11:00] (New York) | Marketing and Communications Center Chat
Are ad agencies being fooled by online media and wasting big clients’ money? Bob Hoffman, Chief Aggravation Officer of Type A Group and a well-known industry disrupter, thinks so.
October 23, 2019 03:00 PM CET [15:00] (Brussels), 09:00 AM ET [09:00] (New York) | Special Webcast
In this webcast we will look at both the governance and strategy issues associated with business purpose. Ultimately, does doing the right thing pay?
October 16, 2019 02:00 PM ET [14:00] (New York) | Special Webcast
Join Dawn Klinghoffer, Head of People Analytics at Microsoft, who will share the key components and practical examples of building employee trust with people analytics.
October 15, 2019 10:00 AM ET [10:00] (New York) | Special Webcast
Join this webcast to hear insights from our latest Global Consumer Confidence Survey from the third quarter of 2019, conducted in collaboration with Nielsen and based on responses by 32,000 customers in 64 markets throughout Asia, Europe, Latin America, the Middle East, Africa, and North America.
October 10, 2019 03:00 PM ET [15:00] (New York) | Conference KeyNotes
Join top communications practitioners from ASPCA, Crisp Thinking, and IBM as they share their personal stories and insights as presented during our 2019 Corporate Communications Conference.
October 08, 2019 03:00 PM CET [15:00] (Brussels), 09:00 AM ET [09:00] (New York) | Special Webcast
Join us for this webcast as our renowned guest speaker, former senior BBC producer Esther Stanhope, helps you unlock your personal impact and influence formula so you can easily win over your different audiences.
October 01, 2019 03:00 PM CET [15:00] (Brussels), 09:00 PM HKT [21:00] (HongKong), 09:00 AM ET [09:00] (New York) | A Tale of CX and Bots
This series will explore the impact of technology on customer experience. Part II focuses on revolutionizing CX with Data Science & Design Thinking.
September 26, 2019 11:00 AM ET [11:00] (New York) | Marketing and Communications Center Chat
Paradigmatic shifts in the business landscape can either create new, entrepreneurial opportunities or lead to devastating consequences. Join author and Columbia Business School Professor Rita McGrath who will discuss how these shifts can actually be predicted by looking around the corner.