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Marketing & Communications Webcasts
A Tale of CX and Bots Part I:

September 05, 2019 03:00 PM CET [15:00] (Brussels), 09:00 PM HKT [21:00] (HongKong), 09:00 AM ET [09:00] (New York) | A Tale of CX and Bots

This three-part series will explore the impact of technology on customer experience. Each webcast will feature a guest speaker bringing in expertise on the subject. CPE credit available

A Tale of CX and Bots Part II:

October 01, 2019 03:00 PM CET [15:00] (Brussels), 09:00 PM HKT [21:00] (HongKong), 09:00 AM ET [09:00] (New York) | A Tale of CX and Bots

This three-part series will explore the impact of technology on customer experience. Part II focuses on revolutionizing CX with Data Science & Design Thinking. 

Employee Trust: a Critical Component of People Analytics

October 16, 2019 02:00 PM ET [14:00] (New York) | Special Webcast

Join Dawn Klinghoffer, Head of People Analytics at Microsoft, who will share the key components and practical examples of building employee trust with people analytics. HRCI, SHRM, and CPE credit available

A Tale of CX and Bots Part III:

October 24, 2019 03:00 PM CET [15:00] (Brussels), 09:00 PM HKT [21:00] (HongKong), 09:00 AM ET [09:00] (New York) | A Tale of CX and Bots

This three-part series will explore the impact of technology on customer experience.Part III focuses on how AI can help optimise Customer Experience. 

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Human Capital Watch – Live Webcasts

till our next Human Capital Watch live webcast.