Kathryn Troy

The following is a biography of former employee/consultant

Kathryn Troy is the former Director of The Conference Board’s Performance Excellence research program, and currently consults on research with the Board. She is a retiree of The Conference Board.

She authored more than 25 Conference Board reports covering such topics as customer strategy, corporate branding and communication practices, quality, and change management. Prior to joining the Board, she worked for 13 years as a business planner and research manager at divisions of Time Inc. and CBS.

Publications by Kathryn Troy

Reports

Making Innovation Work: From Strategy to Practice 08 June, 2004
Making Innovation Work: From Strategy to Practice 28 April, 2004
Branding on Site: Customer Relationships in the Digital Marketplace 10 December, 2001
Managing the Corporate Brand 15 May, 1998
Corporate Volunteerism: How Families Make a Difference 01 July, 1997