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Most Chilean CEOs see a U-shaped recovery, where growth resumes in the fourth quarter of 2020, as the most likely scenario; they expect a return to prepandemic revenue levels only in 2021 or later. Accelerating digital transformation, evolving customer buying preferences, rethinking business models, strengthening the corporate mission, and redefining how works get done are some of the most pronounced long-term legacies of COVID-19, according to Chilean C-suite executives.
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