11:00am - 4:45pm
About the Virtual Event
During this remarkable time of quarantine and stay-at-home orders, many organizations and workers are figuring out how to work from home—some for the first time. This new level of distributed work is testing the limits of our technical infrastructure. It’s also testing what we once considered “work norms” around schedules, meetings, technology, dress codes, interruptions, and more.
As we transition to this "New (Work) Normal”, how should organizations be thinking strategically about the shift? How can they adapt their practices to lead, learn, and operate in a distributed way? How can they ensure that the “human” is at the center of their digital transformation? Join us to learn from leading HR executives with extensive experience operating (and even shaping) the digital work world as well as those who were forced to adapt overnight.
What You'll Gain
- During this virtual program, leading HR executives will discuss key topics such as:
- HR’s key role in the integration of the digital workplace and the worker experience
- What is the "New (Work) Normal”?: Economic conditions and the labor markets
- Opportunities to accelerate your workforce’s digital transformation
- Applying Inclusive Design principles to your digital workplace design
- How “In the flow” learning can enhance work experience and productivity
- Learning in distributed and virtual environments: Lessons from academia
- How measurements and analytics are changing with rapid shifts in business reality
- Donna Scarola, Global Head, Performance Management & Leadership Model, Johnson & Johnson
- Guru Sethupathy, Head of People Strategy & Analytics, Capital One
- Jeremy Shapiro, Executive Director, Workforce Analytics, Merck
- Geetanjali Gamel, Director, Modelling and Insights, Johnson & Johnson
- Rajamma Krishnamurthy, Director Information Technology, HR Digital Transformation Leader, Microsoft
- Dr. Kelly Tremblay, Professor of Neuroscience and Audiology, Co-author of WHO Guidelines for Integrated Care for Older People; Founder, Lend an Ear Consulting, Inc.
- Greg Pryor, Senior Vice President, People & Performance Evangelist, Workday
- Sergio Mastrogiovanni, Head of Data and Innovation at Nubiral and Instructor of "Intelligent Automation,” NYU
- Amy Liu Abel, Vice President, Human Capital, The Conference Board
- Nabeel Ahmad, Senior Researcher, Human Capital, The Conference Board
- Michael Bazigos, Senior Partner, Accenture Strategy
- Laura Sabattini, Principal Researcher, Human Capital, The Conference Board
- Anna Tavis, Academic Director, NYU SPS
- Fanny Krivoy, Founder, Studio Analogous and Visiting Professor, Pratt School of Design
- Gad Levanon, Vice President, Labor Markets, The Conference Board
Who Should Attend
Leaders and practitioners in the following roles/functions:
- HR Operations
- Strategic Workforce Planning
- People Analytics
Earn Recertification Credits
This program has been approved for 4.5 (HR (General)) recertification credit hours toward aPHR, PHR, SPHR, PHRca, GPHR, PHRi, and SPHRi recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
This program has been pre-approved for 4.5 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
11:00 - 11:45 am
What is the "New Normal”: economic conditions and the labor markets
COVID19 outbreak has upended our personal and work lives in ways we couldn’t imagine. There are economic consequences to the businesses that had to make tough decisions. There are new norms of social distancing. There is a new wave of ageism with “years to live” set as priority on who gets treatment. Technology is enabling many to stay connected and working or learning. What are the long term implications on the labor market? Who are the most vulnerable in our society and how can we enable them with access to work? How should we think about the emerging "New (Work) Normal”? How can organizations think about rapid redeployment of workers in industries most affected by COVID-19. And how technology can be a conduit for transition to it?
Gad Levanon, Vice President, Labor Markets, The Conference Board
Michael Bazigos, Managing Director, Accenture Strategy
Dr. Kelly Tremblay, Professor of Neuroscience and Audiology, Co-author of WHO Guidelines for Integrated Care for Older People; Founder, Lend an Ear Consulting, Inc.
11:45 am - 12:00 pm Break
Accelerating the digital transformation for your workforce
For a while the digital revolution was focused on creating business opportunities and delighting the customer. Now it is the time for the workers to be the focus of attention. Workers are figuring out how to “work from home” and the screens of video-conference calls with tiles and tiles of faces are becoming a staple. The distributed work is testing the limits of the technical infrastructure. It is also testing our work norms (schedules, interruptions, dress codes etc). More importantly, it brings forward the need for social connectedness. Let’s learn from those who have been operating and shaping the “digital” world for a while on how they are enabling their workplaces and creating productive, inclusive distributed work environments.
Rajamma Krishnamurthy, Director Information Technology, HR Digital Transformation Leader, Microsoft
Greg Pryor, Senior Vice President, People & Performance Evangelist, Workday
Sergio Mastrogiovanni, Head of Data and Innovation, Nubiral and Instructor of "Intelligent Automation,” NYU
Amy Liu Abel, Vice President, Human Capital, The Conference Board
12:45 - 1:00 pm Break
1:00 - 1:45 pm
Inclusive design of the work experience through technology
Working in distributed environment adds an extra challenge of orchestrating work and not forgetting about the need for social connectedness. It also requires a great deal of thinking about accessibility and inclusion in technological terms. How you can be more inclusive with your products/experiences by making small design changes? How decisions regarding typography, legibility and other design elements can make big impact on a product's accessibility for all types of users? What is inclusive design and how can it help organizations create a better workplace experience through technology?
Fanny Krivoy, Studio Analogous and Pratt School of Design
Laura Sabattini, Principal Researcher, Human Capital, The Conference Board
1:45 - 2:00 pm Break
2:00 - 2:45 pm
Designing “In the Flow” learning to enhance work experience and productivity
When we think of the workplace we imagine either a physical office, or a computer that provides us with the access to our tools and platforms to do the work. Rarely we think about the workplace as the integration of the two. Even more rarely we expect a consumer-great experience from our workplace. We also think that the introduction of new tools require the usual “extensive training, communication, and change management.” What if the workflow was designed for ease and great experience? What if the learning was done in bite-chunks and embedded in the workflow? Think how little “training” you need to use the apps on your smartphone! Organizations can bring similar experiences by combining the human centered design with “in the flow” learning principles.
Donna Scarola, Global Head, Performance Management & Leadership Model, Johnson & Johnson
Nabeel Ahmad, Senior Researcher, Human Capital, The Conference Board
3:00 - 3:45 pm
Learning how to learn in distributed and virtual environments: lessons from academia
The world of learning has been on the journey of transitioning to digital delivery for quite some time and the pandemic accelerated that transition. It has also opened the door to a bigger scale and access for students, as well as unleashed the creativity in designing and delivering the curriculum. What a transition like this looks like? What are the lessons learned? What are the best practices to move to a virtual learning experience? More importantly, how effective is the learning and what can both the business and academia learn from each other in learning how to learn in a distributed and virtual ways.
Panel with NYU Students who took the Digital Workplace Design class this spring:
Leti Gasca Serrano
Anna Tavis, Academic Director, NYU SPS
4:00 - 4:45 pm
How measurements and analytics are changing with rapid shifts in business reality
In addition to testing the limits of technical workplace infrastructure, organizations, and especially HR have to rethink and re-define what success means in a distributed work environment? How do you structure the workflow? How do you measure productivity? How managers can effectively lead remote teams? People analytics professionals have now an interesting opportunity to innovate and create new measurements for the emerging workplace norms.
Panel with People Analytics Practitioners
Jeremy Shapiro, Executive Director, Workforce Analytics, Merck
Geetanjali Gamel, Director, Modelling and Insights, Johnson & Johnson
Guru Sethupathy, Head of People Strategy & Analytics, Capital One