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engagementsummit
AGENDA
AUGUST 06 - OCTOBER 01, 2020
VIRTUAL MEETING
August 06 - October 02, 2020

Organizations around the globe have progressed in their response to the pandemic, the 2020 Employee Engagement & Experience Global Summit 3-part virtual series will focus on The Conference Board’s 3-phased model of Respond – Reset & Recover, and Adapt & Thrive. This 3-part series will cover a forward-looking approach that will help organizations move from ad hoc solutions to long-term planned recovery, with the overall goal being to help build more resilient strategies for future crises.

Don’t miss out on the opportunity to learn how to identify and apply safe compelling ways to enhance engagement and experiences. Our expert industry leaders will discuss how to build an adaptive and resilient culture that is better positioned for the well-being of its employees and customers. 

Upcoming Series Schedule:


Part 1: Employee Engagement and Workforce Transition in a Disrupted and Adaptive World (12:00-3:30 pm ET, August 6, 2020) 

This session will touch on what employee engagement means now, understanding your business purpose and review the effects from Covid-19. 

Speakers include: 

  • Jane Datta, Chief Human Capital Officer, National Aeronautic and Space Administration
  • Mike Malloy, Chief Amazement Officer, Rock Central /Quicken Loans
  • PJ Rivera, Vice President, Planning + Services, The Americas, Marriott International
  • Rich Cober, PhD, Chief Human Resources Officer, HITT Contracting
  • Laura Jones, Head of Global Talent Management, General Motors Company
  • Lori Kuehn, Sr. Manager, Performance Management and Employee Experience, General Motors Company
  • Robin Erickson, PhD, Principal Researcher, The Conference Board

Topics Include: 

  • What are the lessons learned from the different industries, especially the Adapters?
  • How can we help employees self-engage and empower themselves to “adjust/re-invent/transition”?
  • What can organizations do to support this transformational change of identifying and facilitating short-term job changes and long-term career paths for its employees?
  • How do you address survivor guilt and re-engage the employees who remain after layoffs? 

View the Part 1 Agenda Here


Part 2: Adapting to the New Employee Experience – Here and Now (12:00-3:30 pm ET September 17, 2020)

In this session we will highlight how the employee experience has changed as a result of the COVID-19 global pandemic. 

Topics Include:

  • How has the fundamental definition of employee engagement changed as employees focus on their health, safety, and economic well-being?
  • Understanding and enhancing employee engagement with the introduction of new workplace rituals and routines, looking at communications to build employee trust, and new workplace controls to isolate employees from hazards and redesign the workplace to prevent transmission.
  • Helping leaders engage more fully in a socially distant workplace.

Speakers include:

  • Stela Lupushor, Senior Fellow, Program Director, The Conference Board
  • Maryellen McQuade, Corporate Vice President for Human Resources, Novo Nordisk Inc. 
  • Jeff Orlando, Vice President, Global Learning & Leadership Development, Medtronic
  • John Salamone, Chief Human Resources Officer, U.S. House of Representatives
  • Dan Tangherlini, Managing Director, Emerson Collective, and Former Administrator, U.S. General Services Administration

 


 

Part 3: Building and Sustaining Resilience for the Reimagined Workplace (12:00-3:30 pm ET October 1, 2020)

In this session we will look at how this unique crisis has given organizations an opportunity to advance to their next “new normal” to support enhanced performance, sustained growth, and increased employee resilience.

Topics include:

  • What can we learn from organizations who have dealt with the “extended crisis” from those on the front lines?
  • What are the opportunities for re-branding what your organization does? How can employees stay engaged, and adapt and thrive in the new normal? 

Confirmed Speaker(s):

  • Amy Goldfinger, Senior Vice President forTalent, Walmart Inc.


Who Should Attend

This conference is designed exclusively for senior executives charged with delivering innovation within their discipline, business unit or across multiple disciplines. 

Expected titles include Vice Presidents, Directors, Managers, and Leaders of:

  • Employee Engagement
  • Employee Experience
  • HR
  • Organizational Development
  • Talent Management
  • Employee and Internal Communications
  • Employer Branding

This 3-part virtual series is free for members ($495 for non-members).  Register now to join us for the live virtual events and to receive a link to watch later on-demand.

Register Here

Part 1: Employee Engagement and Workforce Transition in a Disrupted and Adaptive World 

Thursday, August 6, 2020

Noon - 12:15pm
Welcome and Introductions

David Dye, PhD, Program Director, The Conference Board

12:15 – 12:45 pm

Research Update: Current State of Affairs

COVID-19 has turned the world upside down. From a Human Capital perspective, what do we need to do to adjust? And how can we ensure that employee engagement and experience don’t tank? During this session, we will share currently available HC resources from The Conference Board and discuss what organizations can do to mitigate the pandemic’s impact on employees.

Robin Erickson, PhD, Principal Researcher, The Conference Board

12:45 – 1:30 pm

Keynote Session: How to Raise Your Employee Engagement and Provide An Even Better Employee Experience During A Crisis

What can a company do to maintain an already great culture, a positive employee experience, and outstanding business results during a crisis– it makes all of it better! Quicken Loans has been a leader in the financial services industry since 1985 and became the largest retail lender in the US in January 2018.  During the recent crisis, they have witnessed their largest-ever increases in employee engagement scores and saw no disruption to their business while changing their employee business model from a primarily an all in-office workforce to a 50/50 split of in-office and remote workers.  Rather than responding tactically to the crisis, Quicken Loan leaders saw this as an opportunity to re-think their future of work, re-consider the employee experience, and adapt to their own employees creating and adapting to a new future way of working.

Mike Malloy, Chief Amazement Officer, Rock Central /Quicken Loans

1:30 – 1:45 pm
Virtual Break 
1:45 pm
Welcome Back

David Dye, PhD, Program Director, The Conference Board 

1:45 – 2:30 pm

Panel Discussion: Driving Employee Engagement Now: Let’s Focus on Business Purpose!

Employee engagement means something very different now depending on your business purpose and the effects from the crisis.  We will hear from three leading organizations across diverse industries of hospitality, commercial office construction, and the US Government who are adapting and thriving in today’s environment. 

Panelists will discuss: What are the lessons learned within your industry? How have you helped employees self-engage and empower themselves to “adjust/re-invent/transition”? What are you doing to support and facilitate short-term job changes and long-term career paths for your employees? How do you address survivor guilt and re-engage the employees who remain after furloughs and layoffs?

Jane Datta, Chief Human Capital Officer, National Aeronautic and Space Administration

PJ Rivera, Vice President, Planning + Services, The Americas, Marriott International

Rich Cober, PhD, Chief Human Resources Officer, HITT Contracting 

2:30 – 3:00 pm

Keynote Session: The General Motors Story: Adapting and Thriving During Crises

General Motors’ journey during the COVID-19 pandemic is an interesting and informative one where its workforce became part of the “front line” health response having its employees manufacture ventilators under the Defense Production Act initiative.  Due to its global workforce, GM was affected by and out in front early with effective leadership communications that impacted engagement levels very positively.  We will hear from GM discuss worker psychological safety, how employees balance work and home life in the virtual environment, and how they continue to measure and redefine what engagement means in the virtual world.

Laura Jones, Head of Global Talent Management, General Motors Company

Lori Kuehn, Sr. Manager, Performance Management and Employee Experience, General Motors Company

3:00 pm
Closing

David Dye, PhD, Program Director, The Conference Board


Earn Recertification Credits

 

CPE logo

Earn up to 3 CPE credits
Personnel/Human Resources
Requirements: Attendees must be logged in for minimum 50 minutes, and participate in all interactive prompts to receive credit. Delivery Method: Group-Internet Based; Program Level: Intermediate, Prerequisites: Bachelor’s degree or higher, Advanced Preparation: None

HRCI

This program has been approved for 2.5 (HR (General)) recertification credit hours toward aPHR, PHR, SPHR, PHRca, GPHR, PHRi, and SPHRi recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. Partial credit not available. Must attend all sessions to receive credit.

SHRM

This program has been pre-approved for 2.5 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org. Partial credit not available. Must attend all sessions to receive credit.

OUR MISSION

All proceeds support The Conference Board's educational, scientific, and not-for-profit mission.

Supporting Sponsor
Fitbit - Employee Engagement & Experience 2020 (vi

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