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23 April 2021 / Report
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Copy LinkThis research examines trends in job satisfaction plus implications for today’s labor market and employee engagement, including how workers rank a full complement of job satisfaction components (e.g., wages, job security, work/life balance, supervisors, and bonuses).
In 2020, overall job satisfaction remained historically high. Despite the pandemic, economic crisis, mass layoffs, and the increase in the unemployment rate, job satisfaction climbed from its lowest ever rate of 42.6 percent recorded in 2010 to 56.9 percent—the highest in 20 years. The percentage of workers reporting engagement in their work also increased from 53.2 percent in November 2019 to 54.3 percent in November 2020. However, some components of job satisfaction declined because of the recession and economic stress. In aggregate, the results show an intriguing perspective on and changing dynamics of the relationship between employer and employee.
During the pandemic, companies devoted more efforts and resources toward supporting the well-being of employees and their families. Companies stepped up and responded with compassion, flexibility, and support during the chaos of the pandemic and social unrest, helping to keep overall job satisfa
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