How Microsoft Is Transforming the Worker Experience
The Conference Board uses cookies to improve our website, enhance your experience, and deliver relevant messages and offers about our products. Detailed information on the use of cookies on this site is provided in our cookie policy. For more information on how The Conference Board collects and uses personal data, please visit our privacy policy. By continuing to use this Site or by clicking "OK", you consent to the use of cookies. 

How Microsoft Is Transforming the Worker Experience

March 16, 2021 | Brief

Over the past three years, Microsoft HR has been at the forefront of a major organizational transformation and deeply involved in the creation of products for both internal and external customers. This transformation was shaped by an inspiring vision document articulating the importance of employee experience that started with the following statement:

At Microsoft, our workers define the identity of our company. We come to work every day to carry out our mission—to empower every person and organization on the planet to achieve more—and we require a work environment and experiences that live up to the boldness of that mission. While the effort was initiated and led by Microsoft Core Services Engineering and Operations (CSEO), this vision led to investments in six areas depicted in the graphic below and primarily focused on frictionless and secure physical and digital experience throughout all Microsoft facilities: Getting here (getting to and around work efficiently), Being here (having dynamic access to workplace services), and Working here (having powerful tools for effective collaboration and focus).

This publication is exclusive to members of The Conference Board.
For information about membership click here.

AUTHORS

SolangeCharas, PhD

Founder & CEO
HCMoneyball
Distinguished Principal Research Fellow, Human Capital
The Conference Board

StelaLupushor

Senior Fellow, Human Capital
The Conference Board

RobinErickson, PhD

Vice President, Human Capital
The Conference Board

AmandaPopiela

Former Researcher, Human Capital
The Conference Board


OTHER RELATED CONTENT

CONFERENCES & EVENTS

CHRO Summit

CHRO Summit

June 24, 2025

Diversity, Equity, and Inclusion

Diversity, Equity, and Inclusion

June 12 - 13, 2025 | (Brooklyn, NY)

hubCircleImage