People First: Strategic Transformation

08:40 AM - 09:00 AM ET

Networking and Cross-Pollination

09:00 AM - 09:30 AM ET

AI and Radical Transformation: Lemonade CEO Daniel Schreiber on What’s Ahead

How should companies be transforming to reap the benefits of AI? How should jobs change? Structure? Business models? Culture? How should employees be prepared and developed for this transformation? To provide unique insights into these questions, we welcome Daniel Schreiber, CEO and co-founder of Lemonade, an “AI native” insurance carrier that set a record by having its system pay out a claim within three seconds, and has achieved a doubling of per-employee efficiency. Schreiber will share his perspective on the changes enterprises will need to make to effectively leverage AI, and the profound economic shifts he sees on the horizon.

Daniel Schreiber, CEO, Lemonade

09:35 AM - 10:05 AM ET

Agility and Life-Changing Innovation: Novo Nordisk NA Head of People & Organization Ayana Champagne

Global healthcare company Novo Nordisk, creators of Wegovy and Ozempic, has a long history of life-changing innovations. In this conversation with North America Head of People & Organization Ayana Champagne, we will explore nurturing innovation by leading change with a growth mindset; evolving culture while staying true to core purposes and values; and leading from the front as one’s authentic self.

Ayana Champagne, Corporate Vice President & Head of NNI HR, Novo Nordisk Inc.

10:05 AM - 10:35 AM ET

How Change Needs To Change

The forces of change surrounding us – in business, culture, politics, climate and more – require not only organizational agility and resilience; they require a changed approach to change itself. Explore the latest research and insights on how organizations and change leaders need to transform their own approaches to change, and what tools and techniques can advance that transformation.

10:40 AM - 11:00 AM ET

Networking Break

11:00 AM - 11:30 AM ET

Chief Innovation & People Officer Diane Cafritz on the CarMax Digital Transformation Journey

CarMax EVP Diane Cafritz has a title and portfolio that may be unique amongst the Fortune 200: with human capital and product teams accountable to her, she is responsible for driving company performance, innovation, and sustainable growth by implementing industry-leading practices for both products and people. We welcome her today to explore how CarMax fosters a people-first culture that empowers innovation and delivers on the company's digital transformation.

Diane Cafritz, Executive Vice President, Chief Innovation & People Officer, CarMax

11:35 AM - 12:10 PM ET

Panel: How AI Will Reshape HR

Join leading HR practitioners as they share how AI is already reshaping HR in their enterprises, and what they see for the future. How have they identified the most effective uses for AI in HR? What have been the most productive changes they have seen so far? Are there cases where the use of AI has not met expectations? How dramatically should we expect HR to change in the next five years? And what guardrails, data, structures and culture should be in place to ensure success?

Michael Manning, VP HR Data & Innovation, FM

12:15 PM - 12:45 PM ET

Perspective from The Conference Board: Navigating Through a Tsunami of Change

Reflecting on and building on the morning’s insights with the latest research from The Reimagined Workplace ongoing study, Robin Erickson from the Human Capital Center of The Conference Board shares the latest findings on the most impactful changes confronting business leaders today, and the dramatic transformations and reorganizations that may be ahead. She will introduce themes that we will dig deeper into at our Evolving Cultures panel after lunch.

01:50 PM - 02:55 PM ET

Panel: Evolving Cultures

Changes in organizational structures, business models, technologies and ways of working call for cultural changes to meet the moment as well as to adapt to the disruptions to come. An evolution of collective norms, mindsets, and behaviors is often required, and the challenge of effecting these changes while retaining core values and an engaged workforce is considerable. Join a cross-sector conversation featuring business leaders on journeys to grow and transform their respective organizational cultures.

01:50 PM - 02:55 PM ET

Panel: Do HR Leaders Have the Skills for What's Ahead?

Functions and business units across enterprises are undergoing tech-based transformations, supported by their HR partners. But do HR leaders themselves have the skills needed for their own tech transformations? Do they have the data literacy and analytics perspectives to take HR into the second quarter of the 21st century? This lively discussion will explore what top practitioners believe is needed, and ask whether HR leaders are falling behind.

Dat Lai, Head of Workforce Analytics, The Campbell’s Company

01:50 PM - 02:55 PM ET

Panel: Human-Centered, Data-Driven Organization Design

How are enterprises building on data insights to advance human-centered organization design? And how are they using human-centered design to advance the quality of data insights? Explore with leading practitioners how human-centered and data-driven design work together in effective organizational transformations.

Alex Cook, SVP, Head of Strategic Capabilities, New York Life Insurance Company

02:30 PM - 03:00 PM ET

Communicating Change

Gain new insights into how effective change management-communications partnerships identify audiences, channels, and messages to drive change adoption. How have new tools, new technologies, and new generations in the workplace altered the communications opportunities and challenges for change leaders today?

02:30 PM - 03:00 PM ET

Case Study: Change Metrics

Explore a detailed case study on development and implementation of a change metric framework tracking individual adoption, organizational shifts, and business results. We will discuss specific use cases, including AI adoption.

02:30 PM - 03:00 PM ET

The Roots to the Crown: Establishing Data Foundations for Executive Insights

Executive decisions demand accurate, actionable insights, but insights require a strong data foundation. HR Operations are critical in establishing the “root system” that supports People Analytics teams as they "branch" into business problems. Like a tree with a full crown that falls without strong roots, People Analytics teams need a solid partnership with HR Operations to meet the weight of C-Suite expectations. Join us as we explore strategies for creating a healthy data foundation that supports analytics and aligns with C-Suite priorities.

A.J. Tufte, Head of Workforce Planning, General Mills

03:05 PM - 03:35 PM ET

Building Change Competency

Learn how leading change practitioners are using tech, resource libraries, networks, cross-functional partnerships and organizational development to build communities of change competency across enterprises. We will consider how approaches can be scaled and customized by project and by audience.

03:05 PM - 03:35 PM ET

Innovative Approaches to the Perpetual Challenge of Change Fatigue

Organizations have been confronting “change fatigue” since long before the pace of change accelerated to the overwhelming speeds we experience today. What new insights from psychology and neuroscience can be applied to address it? What new tools and innovative approaches can help? Experts and practitioners will share data and examples on the nature of the challenge, how it has evolved, and what works to alleviate it.

03:05 PM - 03:35 PM ET

The Organization Design Flaws Holding Back Enterprises in Transformative Environments

Enterprises whose structures fail to align with their strategies will be unable to meet the moment, particularly in environments marked by large transformative changes. Learn the situations where organizational structures are more likely to be misaligned, and how to find effective alignment in times of great change and uncertainty.

03:50 PM - 04:25 PM ET

Interactive Workshop: Building Agile Organizations

An interactive exercise exploring tactics for building individual, team, and organizational agility. Through polling and small group discussion, we will consider the new perspectives on building agility at all levels.

04:30 PM - 05:00 PM ET

New York Life SVP Alex Cook: The Change Management Enabling a Leap Forward

180-year old New York Life, the largest mutual life insurance company in the United States, has a long history of strategic use of data science and now AI. Senior Vice President Alex Cook, who created the company’s data science team in the last decade and now chairs a steering committee on generative AI, joins us to share where the enterprise will see the biggest transformations, and the change management, governance, and mindset needed to make it happen.

Alex Cook, SVP, Head of Strategic Capabilities, New York Life Insurance Company

05:00 PM - 05:10 PM ET

Day One Recap and Day Two Preview

05:10 PM - 06:10 PM ET

Reception