The turbulence of the last few years is giving way to a New Normal, in which, more than ever, GBS leaders will have to find a way to do (much) more with (much) less for their constituents and internal customers. Fortunately, there is a silver lining to that cloud. New technology is available and affordable to enable levels of automation never seen before and bring customer-centric digital-first delivery models, while on the human side, the emergence of Work From Anywhere (WFA) allows GBS leaders to tap into fresh talent pools wherever they may be found.

After attending this webcast, you will be able to:

• Have a clear understanding of the burning platform for change
• Separate the real from the hype about new enabling technology
• Learn from the experience of 2 years of pandemic in managing business continuity
• Review current best practices for making Working From Anywhere (WFA) effective and sustainable

Who should attend: GBS Leaders, C-Suite Executives, Corporate Transformation Leaders, Automation Practitioners.

This webcast is hosted by the Asia Shared Services Council.  Learn more here.