Digital Transformation: What Is It and What Does It Mean for Human Capital?

Digital transformation leverages digital technologies and the data they produce to connect organizations, people, physical assets, and processes. While many leaders believe that digital transformation should be a strategic priority, few companies have made much progress toward achieving it. Among the biggest obstacles are lack of digital leadership, no burning platform, competing priorities, and lack of familiarity with digital technologies. This report aims to address several of these obstacles by explaining digital transfor­mation, describing its business impacts and illustrating them with company examples, and then outlining digital transformation’s implications for human capital.

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