Consumer Dynamics Briefs
2021
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April PCE Reaction: Inflation Creeps Higher as Consumers Shift to Services
May 28 | Erik Lundh, Senior Economist, Global, The Conference Board | Comments (0)April income, spending and inflation data reveal an economy that is on the mend, but not yet fully recovered.
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An Unexpected Competitive Advantage For Businesses? Tackling Data Privacy Practices Head On
March 29 | Denise Dahlhoff, PhD, Director, Marketing & Communications Research, The Conference Board | Comments (0)Changing some data practices, ahead of regulation, and giving consumers more control over how their personal information is shared will ultimately build long-term trust.
2020
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In Today’s Deep Recession, Consumer Spending On Goods Is Above Pre-Pandemic Levels. Why?
August 24 | Gad Levanon, PhD, Former Vice President, Labor Markets, The Conference Board | Comments (0)One of the categories that experiences the largest decline in a typical recession is consumer spending on goods. The US is now enduring the worst recession in 80 years: Employment in July was about 13 million below February’s number while GDP dropped by 11 percent in the first half of 2020. Yet in June, consumer spending on goods was 5 percent above pre-Covid-19 levels. Why?
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Supporting Remote Work Behind Those Virtual Backgrounds
June 16 | Keri K. Stephens, Associate Professor in Organizational Communication Technology, The University of Texas at Austin | Comments (0)COVID-19 has radically changed how people around the globe conduct their work. While some workers have returned to their places of work, every day more organizations announce they are asking employees to continue working from home. For many workers, remote work may become a standard, at least for the next several years. Some people are thrilled with no commutes, wearing pajama pants, and having no colleagues drop in to chat for what can become an extended time. But, I invite you, especially if y
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Building Reputation During the Pandemic Dictates Employees First
June 16 | Kirk Stewart, Senior Fellow, The Conference Board Marketing & Communications Center | Comments (0)During the global pandemic, how business manages its employee experience has become the most important driver of overall corporate and brand reputation.
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How COVID-19 Might Impact Consumers’ Attitudes about Sustainability
May 08 | Kenzie Kline | Comments (0)This blog is based on the April 22, 2020 webcast How COVID-19 Might Impact Consumers’ Attitudes about Sustainability, hosted by The Conference Board. Some responses have been edited and condensed for this format. To view the entirety of the webinar or download the presentation click here.
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How to Sustain the Focus on Customer Experience in Good AND Challenging Times
May 08 | Kenzie Kline | Comments (0)This blog is based on the April 23, 2020 webcast: How To Sustain The Focus On Customer Experience In Good AND Challenging Times, hosted by The Conference Board. Some responses have been edited for this format. To view the entirety of the webinar or download the presentation click here.
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From appliance repair to amusement parks, which goods and services will see the biggest drop in business?
April 27 | Gad Levanon, PhD, Former Vice President, Labor Markets, The Conference Board | Elizabeth Crofoot, Former Senior Economist, Committee for Economic Development, The Conference Board | Frank Steemers, Former Senior Economist, The Conference Board | Comments (0)Some of the catastrophic economic and labor market statistics from recent weeks are actually not that important. The bigger question is what happens when the economy opens. While businesses will reopen and millions will return to work, recovery is unlikely to be complete for quite a while. We discuss which consumption categories will see the biggest drop in business during the (slow) recovery.
