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29 August 2024 / Essay
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Employees now expect their organizations to invest in their well-being, and CEOs and CHROs have a unique opportunity to respond
Well-being is crucial from a business and a human perspective. Today, multiple forces are eroding our well-being, and employees are increasingly bringing these issues into the workplace, affecting performance, innovation, and retention. While many factors beyond work—such as health, relationships, living environment, extreme climate events, and geopolitical turbulence—can have an impact on overall well-being, CEOs and CHROs have a unique opportunity to help their employees be well at work. Organizations benefit from employees who can do their best work, ultimately increasing employee productivity.
Many point to the COVID-19 pandemic as the catalyst for the current employee well-being crisis, especially with the Surgeon General’s May 2023 report warning about an epidemic of loneliness and isolation. However, others argue that well-being has been in decline for decades. Over the last 25 years, Americans have increasingly withdrawn from community-based activities such as religious institutions, clubs, and sports leagues. This trend has been accompanied by a decline in trust in political institutions, depleting social capital. Consequently, the wide-ranging benefits generated by social networks—such as tru
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