Change, Transformation & Organization Design: Thrive Amid the Next Disruption

08:00 AM - 09:00 AM ET

Registration and Breakfast

09:00 AM - 09:05 AM ET

Welcome and Introductions

Craig DeWald, Chief Learning Officer, Ford Motor Company

09:05 AM - 09:20 AM ET

Cross-Pollination Exercise

In this structured-networking exercise, participants meet each other and learn about their sectors, their roles, and their organizations' various challenges. We conclude with polling on top challenges and opportunities.

09:20 AM - 09:35 AM ET

Perspective from The Conference Board: Thriving in a World of Disruption

Building on the latest research from The Reimagined Workplace ongoing study, Robin Erickson from the Human Capital Center of The Conference Board shares the latest findings on the most impactful changes confronting business leaders today and the transformations and reorganizations on the horizon. She then introduces this gathering's mission to illuminate opportunities to thrive in an environment of constant disruption.

Robin Erickson, PhD, Vice President, Human Capital, The Conference Board

09:35 AM - 10:00 AM ET

Transforming the Business Model at Hearst Magazines: Building New Capabilities, Leveraging Technology, and Aligning Leadership

Founded in 1887, Hearst Magazines is the largest lifestyle media company in the world with a portfolio of more than 25 U.S. brands, 175 websites, and more than 200 editions distributed across the globe. In recent years, the brand has transformed its marketing, sales, data and insights, and revenue operations divisions by starting with targeted internal listening sessions, focusing on “work that works,” and tapping into the data it has collected in the process.

In this keynote, hear from Hearst's Lisa Howard about what it takes to build an effective and efficient organization that is capable of serving larger markets and that creates the kind of momentum required to assure high-impact business value for internal stakeholders, advertisers, and consumers alike.

Audience questions and reflections to follow.

Lisa Ryan Howard, Executive Vice President, Global Chief Revenue Officer, Hearst

Corey Jamison, PhD, Founder, Corey Jamison Companies

10:05 AM - 10:40 AM ET

How Artificial Intelligence Is Transforming Enterprises and What's Ahead

In this conversation, learn how AI is beginning to transform organizational structures, roles, ways of working, learning and development, employee and customer experience, and more. Explore how industry leaders are managing these enormous changes, what even greater disruptions and opportunities are waiting along the horizon, and how businesses should be preparing for them.

Audience questions and reflections to follow.

Chris McNeilly, Vice President, Data Science, Chegg

Stacey Taylor, Vice President, Implementation and Change, Visa

Elizabeth Anne Watkins, PhD, Research Scientist in the Social Science of Artificial Intelligence, Intel Labs

Craig DeWald, Chief Learning Officer, Ford Motor Company

10:45 AM - 11:00 AM ET

Networking Break

11:00 AM - 11:25 AM ET

Salesforce and the New Work Paradigm: Lessons in New Ways of Working and the Future of Cities

Salesforce is striking a delicate balance between the future of work and our cities. Despite what some may have predicted, the dramatic changes in where and how we work continue to redefine how companies think about culture, cities, and the 40-hour work week. Each shift from hybrid, remote, and return-to-office policies continues to disrupt employees' desire for agency and need for community. Take a deeper dive in a one-on-one conversation with Salesforce on how they're creating culture by design through the workplace of the future and leaning into the role companies play in shaping the future of our cities.

Audience questions and reflections to follow.

Relina Bulchandani, Executive Vice President, Real Estate and Workplace Services, Salesforce

Su-Zette Sparks, Senior Managing Director/Practice Leader - Org Design, Change & Transformation, CBRE

11:30 AM - 11:55 AM ET

Change Has Changed: New Rules for Navigating Transformation in the Ecosystem Economy

Lines are increasingly blurring both across industries and within sectors. In the coming years, virtually every company will be orchestrating transformation across a complex ecosystem of partners, services, customers, and even competitors. What used to work to lead change within the discrete borders of a single function or enterprise is now obsolete. In this session, we consider BTS's research and approach to effectively implementing transformative change in a constantly evolving system. Participants gain insight into the critical role of a human-centered approach to change and learn how McKesson CoverMyMeds is applying these principles to solve a complicated problem with the simple purpose-driven solution of helping people get the medicine they need to live healthier lives.

Audience questions and reflections to follow.

Anne Wilson, Senior Vice President & Partner, Head of Change & Transformation, North America, BTS

12:00 PM - 12:35 PM ET

Reshaping Culture to Transform

Whether integrating companies, expanding at the speed of technology, or changing outdated ways of operating, a business with a changing culture demands new or evolved collective norms, values, mindsets, and behaviors. That journey is a rigorous one, requiring a keen ability to understand the direction the organization needs to go, the changes in behaviors necessary to get there, and the level of readiness of the leadership team to commit to the often difficult and complicated work involved along the way.

Join a cross-sector conversation featuring business leaders who have taken the challenge to grow and transform their respective workplace cultures while ensuring competitiveness and retaining their employees in the process.

Audience questions and reflections to follow.

Yvette Hetrick, CEO, Optimized Solutions

Marguerite Samms, Vice President and Chief Learning Officer, Intermountain Health

Astrid Uka, Chief Transformation Officer, Sales and Marketing, Microsoft

Robin Erickson, PhD, Vice President, Human Capital, The Conference Board

12:40 PM - 01:40 PM ET

Networking Lunch

Available on a first come, first served basis (registration required), attendees have the opportunity to continue the conversation with the following on-stage presenters:

Daniel Dworkin, Organizational Development Partner, Google

Carolyn Naseer, Senior Director, Organizational Development and Change Management, RTI International

Paco Rodriguez, President, SAGE Dining Services, Inc.

Ellen Stewart, Senior Director, HR Strategy & Transformation, Cargill

Kevin Swiss, Mergers & Acquisitions Executive, IBM

Astrid Uka, Chief Transformation Officer, US Regulated Industries, Microsoft

Juliana Wallace, Senior Director Organization Transformation and Change, Medtronic

01:40 PM - 02:25 PM ET

Workshop: Cultivating a Mindset for Leading Through Big, Gnarly Problems

As changemakers, we find ourselves constantly responding to putting out fires or playing catch-up to the latest trends. Learn how to shake out of this reactionary stance and instead embrace a visionary one focused on dreaming, building, and leading. Move away from executing blueprints for short-lived innovation and more toward creating conditions for creatively steering and responding to complex change.

Together, we shift our perspective on change away from a destination to be reached to a verb that can be practiced. During this exercise, we identify tactics for building a culture that empowers our people to do the same.

fahad punjwani, Founder, Suchee Studios

01:40 PM - 02:25 PM ET

Workshop: Listening as the Foundation for High-Impact Organization Design Work

Learnings from leaders, team members, partners, and customers provide the foundation for your organization design. These insights offer critical nuances about the organization and people that inform building a targeted, business-relevant design approach.

Join an interactive discussion that reflects on experiences partnering with diverse clients with varied design needs. Leveraging a standard organization design model, we consider how to gather insightful information and how doing so can inform critical design discussions.

Stacey Young, Founder, Young Solutions

02:30 PM - 03:00 PM ET

A Deep Dive into Generative AI Use Cases

Jumping off from this morning’s conversation, we take a deep dive into various examples of businesses driving change today through the adoption of generative AI. We explore specific tasks that are being reshaped by this revolutionary technology and strategies for adapting to the changes taking place now as well as those soon to come and consider how GenAI is likely to revamp the Change Management function itself.

Audience questions and reflections to follow.

Laura Bermudez, Assistant Vice President, Change Management, Care Transformation & Innovation, HCA Healthcare

Stacey Taylor, Vice President, Implementation and Change, Visa

Astrid Uka, Chief Transformation Officer, Sales and Marketing, Microsoft

Kent Greenes, Program Director, Change & Transformation Council, The Conference Board

02:30 PM - 03:00 PM ET

Exploring AI Transformation Within OD and HR

The rapid expansion of AI is transforming businesses and creating exciting new opportunities for Organization Design and HR leaders and practitioners. At Microsoft, both these functional teams are positioned at the forefront of this change, leveraging AI to drive organizational development in areas such as leadership team effectiveness and process improvement.

Join Microsoft's Jonathan Budden as he shares real case studies and practical tips for integrating AI into your everyday work. Learn how you can harness the power of AI to drive your organization's evolution and align with AI-driven strategies.

Audience questions and reflections to follow.

Jonathan Budden, General Manager, Talent and Organizational Development, Microsoft

03:10 PM - 03:40 PM ET

Aligning Strategy and Organization Design to Support Growth: Staying Ahead of Changes in the Auto Sector

Cox Automotive is positioned at the forefront of transforming how cars are bought, sold, owned, and used. Consumers, dealerships, original equipment manufacturers, and large fleets alike rely on Cox Automotive for solutions that power the transportation industry. As a consumer, if you've ever looked online to research buying a car you have likely used Kelley Blue Book or Autotrader. To maintain its global leadership position as the industry transforms due to electrification, new marketplaces, and autonomous vehicles, Cox must constantly evaluate and align its strategy and organization design to respond to market opportunities and to strengthen its core capabilities.

In this session, join us to learn how Cox Auto aligned its strategy and organization design through a period of significant change in the industry to build a more responsive, simpler, and customer-oriented business and operating model to support the company's growth.

Audience questions and reflections to follow.

Amy Mills, Executive Vice President and Chief Strategy Officer, Cox Automotive Inc.

Garrett Sheridan, CEO, Lotis Blue Consulting

03:10 PM - 03:40 PM ET

Come Together… Right Now: Implications on Culture Change from Mergers & Acquisitions

While some acquirers have established M&A practices with long track records of successful acquisitions, others have just begun building out those functions as their organizations have ramped up their dealmaking activity in recent years.

In this conversation, learn how leaders are restructuring organizations and managing change across cultures, processes, and business models that translate to strategies for transformation that are applicable both inside and outside the M&A sphere.

Audience questions and reflections to follow.

Kenneth Park, Director - Head of HR M&A, Netflix

Kevin Swiss, Mergers & Acquisitions Executive, IBM

Rita Meyerson, EdD, Principal Researcher, Human Capital Center, The Conference Board

03:45 PM - 04:00 PM ET

Networking Break

04:00 PM - 04:25 PM ET

Evolving Culture to Play a Leading Role in the Energy Transition

How do we meet the need for more energy and less carbon? This is the world's greatest balancing act and one that SLB, with 111,000 employees in over 120 countries, is determined to lead. Having built one of the strongest brands in oil and gas services over the course of close to 100 years, they recently updated their strategy, brand, and culture to establish themselves as a global technology company driving energy innovation for a balanced planet.

Amanda Fajak from ZRG Consulting powered by Walking the Talk™ and Pedro Neiva Botelho from SLB share the story of SLB's cultural evolution and reveal key behaviors behind their ambitions - being able to experiment, learn, and grow and focusing on what matters most. They share stories about how SLB is building a mindset of prioritization and is making learning from intelligent failures integral to their growth. They then explore the role of behaviors, symbols, and systems in orchestrating that cultural transition at SLB and the importance of securing the active commitment of every stakeholder, particularly leaders, to shape the desired culture of the organization.

Audience questions and reflections to follow.

Pedro Neiva, HR Director, Total Talent Management, SLB

Amanda Fajak, CEO, Walking the Talk, a ZRG Company

04:30 PM - 04:55 PM ET

How Organization Design Is Powering Google's Next Generation of Innovation and Performance

Google is laser-focused on driving growth and developing groundbreaking technology. Success demands achieving new levels of innovation and organizational effectiveness. This session explores how Google is leveraging Organization Design to create a higher performing, more adaptive team.

Audience questions and reflections to follow.

Daniel Dworkin, Organizational Development Partner, Google

Suwah Tobah, Head of Organization Development, Google

05:00 PM - 05:05 PM ET

Day One Closing Remarks and Day Two Preview

Craig DeWald, Chief Learning Officer, Ford Motor Company

05:05 PM - 06:05 PM ET

Networking Reception

Participants can take the opportunity to expand and enrich their professional networks and reflect on the first day of the program over beverages and hors d'oeuvres.

06:05 PM - 07:15 PM ET

Secrets of the Brooklyn Bridge Tour

The granite and limestone structure of the Brooklyn Bridge has dazzled both tourists and residents alike for over 130 years, but beyond its stately exterior lies an epic origin story. This unique walking tour provides attendees with a whole new appreciation for one of New York City’s most iconic landmarks. Participants discover the bridge’s secrets, including stories of its old Cold War fallout shelter, the hidden champagne vaults, the bridge jumper survivor’s support group, and more. They see an abandoned park hidden in plain sight as they explore the perimeter of the Manhattan anchorages of the bridge. And they walk the bridge up to its mid-span and witness some of the best vistas the city has to offer.